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Effective Business Negotiation Skills
We have all been involved in situations that required us to negotiate at work. Most of us feel uncomfortable in such situations because it involves some degree of disagreement or conflict.
This negotiation skills training programme will help participants understand effective negotiation and influencing skills, techniques and strategies. It will equip participants with the practical tools and techniques required to become more confident and skillful in negotiating better outcomes.
Participants will actively participate in a number of development exercises aimed at honing their existing and newly acquired negotiation skills, effectively increasing their proficiency as a skilled negotiator at work.
This negotiation skills training programme will help participants understand effective negotiation and influencing skills, techniques and strategies. It will equip participants with the practical tools and techniques required to become more confident and skillful in negotiating better outcomes.
Participants will actively participate in a number of development exercises aimed at honing their existing and newly acquired negotiation skills, effectively increasing their proficiency as a skilled negotiator at work.
Objective
At the end of the workshop, participants will be able to:
- Understand the dynamics of negotiation
- Identify possible negotiation outcomes
- Apply essential negotiation and persuasion skills for effective negotiation
- Deal with commonly used tricks, traps and ploys in negotiation
- Improve on personal effectiveness in handling negotiation
Outline
- Purpose of Negotiation
- Impact of Competent Negotiation
- How to Set Objectives and Plan for any Negotiation
- How to Structure a Negotiation
- Understanding Negotiation Outcomes - 'Win-Win’, 'Win-Lose’, 'Lose-Lose’
- Putting The RIGHT STEP Negotiation Process to Work
- How to Recognise Bargaining Styles - Adversarial and Cooperative
- Movement and Trading Concessions
- Beyond the Basics - Deadlocks, Standstills, and Concessions
- Applying the Art of Persuasion Skills
- Common Mistakes Made in Negotiation and How to Avoid Them
- Assessing Needs, Fears, Wants and Concerns of Both Negotiating Parties
- Verbal and Non-verbal Communication
- Using and Countering Power in Negotiations
- Identifying Personalities and Positively Managing Them
- Negotiating Tactics - Recognise and Learn How to Deal with Them
- What to Do After the Negotiation
Who should attend
Effective Business Negotiation Skills is the course for you if you deal with difficult negotiators or if you’re already involved in challenging or complex negotiations, where you may need to focus your skills and style with flexibility.
Methodology
This training programme uses short presentations, role-plays and team activities to provide participants with the confidence to negotiate better. They will also engage in negotiation simulations and case studies throughout the workshop to entrench the behaviours and skills advocated.
Testimonials
I liked the activities which engages everyone. Use what we learnt into actual real life to solve the problems. The trainer Mr Cidi is good at the subject & able to interact with the students well. The skills like ICON is very useful for my project management when I need to negotiate with my customers.
The tools were relatable and examples cited were very realistic. Pace was very good for interaction. Very expressive and willing to share.
Very knowledgeable, and a lot of real life examples.
Advanced Remanufacturing and Technology Centre (ASTAR)
The tools were relatable and examples cited were very realistic. Pace was very good for interaction. Very expressive and willing to share.
Very knowledgeable, and a lot of real life examples.
Advanced Remanufacturing and Technology Centre (ASTAR)
Particular of Cidi Wee
Cidi’s 30 years of professional training and consulting practice, has provided valuable lessons of his Leadership and HR Management experience to each of his speaking, consulting and training assignments. His training is performance and result-driven, targeted at enhancing individual competency and organisational effectiveness.
Cidi has designed and delivered a wide range of programmes for both corporate and public organisations, covering subjects including leadership & management development, performance management, team development, recruitment & selection, trainer development and performance coaching. Besides, he has designed and developed Leadership and HR programmes for WSQ accreditation. He also has experience in coaching, both on a training basis and working with individuals on their development.
Cidi’s engagement has brought him to train in ASEAN, France, Japan, Hong Kong, China, Ghana, Botswana, Mauritius, Timor-Leste and the Maldives. He has also facilitated in local workshops which have been attended by both Singaporeans and foreign participants coming from Europe, Middle East, ASEAN, India, Bangladesh, Sri Lanka, Uzbekistan and Africa. His delivery approaches are pragmatic, results-driven, light-hearted, engaging, liberally sprinkled with humour and always relevant to his clients’ needs.
Cidi holds a Master of Science in Training from the University of Leicester and is trained in the area of People Development in the UK. He is a Chartered Member of the Chartered Institute of Personnel & Development (UK) and is also a Fellow of the Institute of Leadership and Management (UK).
Cidi is a Lumina Spark Qualified Practitioner, Certified People Developer Assessor (Internal) and WDA-ACTA Certified Trainer and Assessor.
In recognition of his voluntary service with SIF, Cidi was presented the Certificate of Appreciation for his contribution to positive and sustainable development of Asian communities by His Excellency, President Tony Tan of the Republic of Singapore. He was also awarded the Certificate of Appreciation for his dedication and contribution in developing the capabilities of Public Officers by the Singapore Civil Service College.
