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Embracing Change & Servant Leadership with Emotional Intelligence - Starting with the Man in the Mirror

Change is hard, but necessary. There are many theories on the subject, and almost always, the subject of resistance to change comes up. The fact is that psychologically, we are hard-wired to prefer consistency and stability and change undermines this. In a sense, resistance to change is an instinctive reaction.

Emotional Intelligence, however, can help us overcome instinctive reactions and more importantly, it is a skill that allows us to demonstrate empathy - often overlooked by individuals leading change in organisations.

This program will familiarise participants with the 6 Seconds ™ Emotional Intelligence model and will then demonstrate how an understanding of EQ competencies can be leveraged on by anyone to help them embrace change through the power of rational thought and not emotional reactions. It also helps those leading change to consider the concerns of those affected and helps them see the challenges thorough their eyes, in order to address their concerns.

Objective

The objective of the program is to introduce participants with 6 Seconds™ EQ model followed by understanding how to apply the model in a practical, meaningful way towards embracing change. Those needed to lead change will learn how the model can be used to overcome resistance to change by seeing the challenges through the eyes of those they are leading.

Outline

Day 1 Morning: Introduction to the 6 Seconds ™ Emotional Intelligence Model

Day 1 Afternoon: In-depth understanding of the 8 Competencies of EQ

Day 2 Morning: Application of the model to embracing change

Day 2 Afternoon: Application of the model to overcoming resistance to change

Who should attend

Anybody who is faced with the prospect of change and who has trouble embracing the good that change brings. It is especially useful for individuals in organisations who need to lead change and overcome resistance to change in a way that obtains buy-in and by using what is learnt in the first part, getting others to embrace change as well.

Profile of Sean O'Hara

Mr. O'Hara is currently the principal trainer and principal consultant in local company. Previously, he was the consultant Group General Manager for listed company and vice president at local education Institution and training program manager to manage multi-million dollar training program. He was also engaged to conduct corporate training and share his best practices which were implemented worldwide. He also conducted training on cross-cultural management within the Pacific area and the United States and was even invited to train students from Europe and Africa.

He has developed and delivered programs on Cross-Cultural Management and conducted corporate training for the Ministry of Defence's (MINDEF), the Singapore General Hospital and a Singapore retail giant, Club 21 and etc, covering the areas of culture, EQ, communication and change management. He has also conducted train-the-trainer sessions in Design Thinking.

He currently also lectures at the Curtin University Campus in Singapore, Victoria University (VU), Australia as an adjunct lecturer for Bachelor's and Master's degree programs. He focuses on management subjects and social psychology, which he leverages on when training managerial staff.

As a former regular Army Officer and Sword winner in the SAF he has always held leadership positions. He has a Master's degree in International Relations awarded by the prestigious Fletcher School of Law and Diplomacy (Tufts University) as well as a Bachelor's degree in Management (with honours) awarded by the London School of Economics and Political Science (University of London). He also has an Advanced Certificate in Training and Assessment (ACTA) and is a certified "6 Seconds" (TM) EQ practitioner & coach as a well as a certified trainer in the Enneagram Personality Spectrum. He is also a certified Marshall Goldsmith Stakeholder Centred Coach.