This course is designed to provide a comprehensive understanding of how to effectively utilize ChatGPT in a workplace setting. Participants will learn the fundamental concepts, best practices, and practical applications of ChatGPT to enhance productivity, communication, and problem-solving capabilities in a professional environment.

Objective

By the end of this course, participants will be able to:

1. Understand the basics of ChatGPT and its functionalities.

2. Integrate ChatGPT into daily workplace tasks to improve efficiency.

3. Utilize ChatGPT for effective communication, brainstorming, and problem-solving.

4. Develop skills to customize ChatGPT responses to meet specific professional needs.

5. Ensure ethical and responsible use of ChatGPT in a workplace setting.

Outline

Day 1: Introduction and Basic Usage

1.Understanding ChatGPT
• What is ChatGPT?
• How does ChatGPT work?
• Key features and capabilities

2. Getting Started with ChatGPT
• Setting up and accessing ChatGPT
• Basic commands and prompts

3. ChatGPT for Communication
• Using ChatGPT for drafting emails and reports
• Enhancing internal and external communication

4. ChatGPT for Problem-Solving
• Using ChatGPT for brainstorming and idea generation
• Problem-solving techniques with ChatGPT

Day 2: Advanced Usage and Customization

1. Customizing ChatGPT Responses
• Tailoring ChatGPT responses to specific needs
• Using parameters and advanced prompts

2. ChatGPT for Collaboration and Meetings
• Generating meeting agendas
• Minutes of meeting
• Follow-up communication and action items

3.Ethical and Responsible Use of ChatGPT
• Ethical considerations
• Data privacy and security
• Best practices for responsible usage

4. ChatGPT for Professional Development
• Enhancing learning and development with ChatGPT
• Using ChatGPT for research and information gathering

5. Final Project
• Group project: Develop a ChatGPT-based solution for a workplace scenario.

Who should attend

• Professionals looking to enhance their productivity and efficiency using AI tools.
• Team leaders and managers who want improve team communication and collaboration.
• Customer service representatives seeking to improve communication.
• HR professionals interested in leveraging ChatGPT for talent management.
• Anyone interested in learning the practical applications of ChatGPT in a workplace setting.

Methodology

trainer will focus on Hands-on, practical applications, advanced techniques, and ethical considerations, ensuring participants can effectively leverage AI for daily use.

Swing Goh's Profile

DISC Flow® Certified Trainer | Keynote Speaker | Life Coach | People Developer | Facilitator | Change Consultant | Infopreneur

Swing Goh is a Facilitator, Speaker, People Developer, and Courseware Designer with nearly 18 years of extensive experience in hands-on Engineering, Quality, Project Management (in the manufacturing industry), and Customer Service within multinational corporations and various industrial sectors. Her diverse skill set, resourcefulness, and innovative approach make her a highly effective and inspiring facilitator in adult learning.

Swing excels in working within multi-cultural and diverse environments, which enhances her ability to connect with and relate to professionals from different backgrounds. This skill has contributed significantly to her success as a facilitator.

She facilitates WSQ Employability Skills, Generic Manufacturing, and Service Excellence modules, along with customized programs. Her clients include AB Scitex, AMK Town Council, ASME, Broadcom, CHASSasia, Dialog Asia, Evergreen Shipping, Food Empire, Food Junction, Fu Yu Manufacturing, Hexon Technology, Home Team Academy, Jurong Port, K Box, Leonian Holdings, Makino Asia, Maybank, MINDEF, New Port Duty-Free, Oil States Industries, Singapore Power, Singapore Technologies Marine Ltd, Swiss Precision, and Wine Connection, among others. In addition to her facilitation work, Swing is actively involved in courseware development and consultancy, including conducting Training Needs Analysis for corporate clients.

Swing holds a Master’s Degree in Engineering Science (Engineering Management) and a Diploma in Quality Assurance Engineering. She is a professional coach in Transformative Coaching, an International Coach Federation (ICF) approved training program, and is IBM certified in AI and Design Thinking.