In high-demand, fast-paced work environments, the pressure to perform can lead to emotional exhaustion and stress. When left unsupported, employees may face burnout, compassion fatigue, and frustration, which in turn diminishes job satisfaction and overall work performance. This workshop is designed to equip participants with the knowledge and tools to recognize early signs of emotional burnout and provide practical strategies to prevent and resolve it effectively.

By addressing the root causes of emotional exhaustion, participants will learn how to create a healthier work-life balance, manage stress, and maintain empathy and compassion in their roles. This training will not only enhance personal well-being but also boost workplace performance and resilience. By the end of the workshop, participants will leave with a comprehensive toolkit for recognizing and managing emotional burnout, fostering a healthier relationship with work, and enhancing both personal and professional resilience.

Objective

The primary objective of this workshop is to equip individuals working in fast-paced, high-demand environments with the tools and knowledge to identify, prevent, and manage emotional burnout. By understanding the impact of stress and emotional exhaustion on their work performance and personal well-being, participants will gain practical strategies to maintain emotional balance, build resilience, and enhance their overall job satisfaction and effectiveness.

By the end of this session, participants will:

• Identify early signs of burnout, recognize the key emotional, physical, and psychological symptoms of burnout, such as chronic stress, exhaustion, reduced empathy, and feelings of frustration or helplessness.
• Understand the impact of emotional burnout on both individual and organizational performance, including decreased productivity, reduced job satisfaction, and impaired decision-making.
• Develop emotional self-awareness. Through guided exercises and reflection, participants will gain a deeper understanding of their emotional triggers and stressors, allowing them to become more attuned to their emotional needs and limits.
• Build resilience and emotional boundaries by exploring how to maintain empathy and compassion in the workplace without sacrificing their own emotional well-being. They will learn to set healthy emotional boundaries, preventing compassion fatigue and emotional exhaustion

Outline

Understanding Emotional Burnout:
- Defining burnout and its impact on mental health and workplace performance.

Recognizing signs of burnout:
- Identifying early warning signs and symptoms of emotional exhaustion.

The role of empathy in the workplace:
- How to maintain compassion without compromising your well-being.

Harness the strength of emotional intelligence:
- Understanding and managing your emotions in the workplace.

Develop healthy coping mechanisms:
- Healthy ways to cope with stress and emotional challenges.

Long-term burnout prevention:
- Building a sustainable approach to emotional health in your career.

Who should attend

This workshop is ideal for:

• Professionals in high-stakes roles, including managers, team leads, healthcare workers, educators, customer service representatives, and individuals in corporate or creative fields who regularly navigate demanding workloads.
• Anyone seeking to improve emotional resilience, manage stress more effectively, and maintain a healthy work-life balance in challenging environments.

Methodology

This workshop will use an interactive and experiential learning approach, combining presentations, group discussions, team activities and guided self-reflection exercises. Additionally, Participants will receive a comprehensive resource guide, providing stress reduction techniques and tools for emotional resilience, boundary setting, and burnout prevention. These takeaway materials support ongoing learning and allow participants to practice and internalize strategies post-workshop.

Eve Zhang's Profile

PROFESSIONAL TRAINING AND QUALIFICATION

- Bachelor of Arts & Social Science-Sociology (NUS)
- Graduate Diploma in Psychotherapy and Counselling
- Certified Multi-Channel Eye Movement Integration Therapy Practitioner
- Suicide Intervention Counsellor
- Grief & Trauma Informed Professional

Eve, with over two decades of experience in business development and sales, has built a remarkable skill set in forging strategic partnerships and fostering lasting relationships with stakeholders across various industries. Her work with corporations like P&G, SMRT, Marina Bay Sands, and entities in the construction sector, such as local developers and government authorities, has enriched her corporate experience by exposing her to a diverse range of industries, business models, and strategic challenges.

Driven by her mission to support individuals during challenging times, Eve transitioned to start her own coaching practice, where she now serves as a grief coach. Her passion extends beyond individual support. Eve believes that personal well-being is intricately connected to organizational success.

She aims to bridge this gap by offering educational training to help employees expand their emotional awareness and develop self empowerment strategies. Eve’s workshops focus on fostering emotional awareness and how to harness difficult emotions into strength for workplace success.

Eve’s rich corporate background now informs her work as a coach, where she blends her business acumen with emotional support strategies to empower professionals in navigating both personal and organizational challenges.

TONE OF DELIVERY
Warm, compassionate, empathetic, and empowering

APPROACH

• A blend of evidence-based techniques with experiential learning
• Evidence-based self care strategies and practical tools to develop resilience, adaptability, and emotional intelligence.