"Mastering Negotiation Skills: Techniques for Success" is designed to equip participants with the vital skills and knowledge necessary to excel in negotiations. This course covers various negotiation strategies and techniques, helping individuals navigate challenging discussions and achieve favorable outcomes in professional settings.

Objective

By the end of this course, participants will be able to:

- Understand different negotiation styles and their impacts.
- Apply effective negotiation strategies to achieve win-win results.
- Build confidence in handling difficult conversations.
- Develop essential skills for preparing and planning negotiations.

Outline

- Session 1: Introduction to Negotiation
Overview of negotiation and its importance in business.

- Session 2: Understanding Your Negotiation Style
Identifying different negotiation styles and their effectiveness.

- Session 3: Preparation and Planning
Techniques for thorough preparation to enhance negotiation outcomes.

- Session 4: Strategies for Effective Negotiation
Key strategies to create win-win situations and manage objections.

- Session 5: Closing the Deal
Techniques for effectively closing negotiations and ensuring commitment.

Who should attend

- Sales professionals
- Business managers and leaders
- HR practitioners
- Anyone involved in negotiations within their roles

Methodology

The course utilizes a mix of teaching methods, including:
- Interactive workshops for hands-on practice
- Group discussions to share insights and experiences
- Role-playing exercises to simulate negotiation scenarios
- Case studies to analyze real-life negotiation examples
- Constructive feedback from peers and instructors to foster learning

Sylvia Tham's Profile

Bilingual Emcee (English and Mandarin) / Compère / Master of Ceremonies / Show Host / Presenter / Voice-over Artist / ACLP Certified

Sylvia is a seasoned Emcee with nearly 20 years of hosting experience and is effectively bilingual in English and Mandarin. She is also recognized as one of the most fluent Cantonese emcees, effortlessly switching between three languages while maintaining a commanding stage presence. Sylvia is the founder of the 'The Wedding Horror Story' and 'Prime Time with Sylvia' channels, showcasing her versatility and expertise in engaging audiences.

With an Honors degree in B.Sc. Management from University of London, Sylvia combines energy, professionalism, and charisma. She is known for her eloquence, wit, and elegance, which makes every event she hosts not only seamless but truly memorable. Beyond her emceeing skills, Sylvia is also an accomplished singer, having won numerous competitions, making her a well-rounded entertainer.

Her working experience adds another layer to her emceeing abilities, enabling her to use her distinctive voice to resonate with diverse audiences and ensure that every message is impactful. Sylvia collaborates closely with event partners and clients, always prioritizing their interests to deliver successful events.

In addition to her emcee and hosting prowess, Sylvia is a dedicated adult educator. Holding an Advanced Certificate in Learning and Performance (ACLP), she is passionate about teaching and inspiring people from all walks of life. She has developed and delivered a wide range of soft skills courses, including Digital Marketing and Engagement, Crisis Management Through Social Media, Public Speaking, Emotional Intelligence in the Workplace, and Creative Problem-Solving in Team Settings. Her commitment to enhancing communication and leadership skills makes her an invaluable resource for learners looking to grow personally and professionally.