Having performed well as an individual performer, you have been promoted to the next level as a manager / leader. However the technical skills that have served you well seems to be lacking in this new role and you are lost, which might potentially resulted in your failure in this new role.

This workshop helps you to explore the difference between an individual performer and a manager / leader to allow a smoother transition to this new role.

Participants will walk away with a better understanding on the requirements as a manager / leader, how to transit into this new role, and the soft skills that are required to gain higher confidence and becoming an effective manager / leader for their team.

Objective

At the end of this workshop, the participants will walk away with:

1. Understand the expectations of a manager and impact on their team
2. Appreciate the subtle differences between a manage and leader
3. Strategy for transitioning from individual contributor to a manager
4. Learning the different styles and finding your management / leadership style
5. Effective team and rapport building
6. Strategies in managing and giving feedback

Outline

Who should attend

Newly promoted managers, team leaders and supervisors

Methodology

Interactive Presentation with facilitated discussions, role play, skill practice, discussion and feedback, and action planning.

Robin Liu's Profile

Robin is passionate in assisting his coachees to gain clarity and self-awareness, setting up goals, drawing up action plans, setting accountability for them to take action on the plans, and creating routines and new habits that will sustain the momentum and motivation in taking responsibility for their own life.

With over 20 years of corporate experience, he has accumulated valuable insights and know-hows into the different workings, systems and culture of public, private and non-profit organizations. Robin has held different roles in operations, strategic planning, marketing, people and project management, change and crisis management, coaching and training, mainly in industries of healthcare, cultural and arts as well as voluntary welfare organizations.

He is trained and certified in Business Continuity Management and has expertise in operations, strategic planning, marketing, people and project management, change and crisis management, coaching, and training. Robin is skilled in drawing out and leveraging on the strengths of his team and clients to increase their effectiveness and performance.

Robin holds a Masters in Industrial and Organizational Psychology and Human Resources Management from the City University of New York, Baruch College in United States. He also has a Master’s in Business Administration from the University of Hull, Business School, United Kingdom. He holds an Advance Certificate in Training and Assessment (ACTA). Robin is fluent in both English and Mandarin.

Some of Robin’s clients are People’s Association, Rakuten, Changi Travel Service Pte Ltd, Crestar Enterprise Pte Ltd, CHC Construction Pte Ltd, TopAir Engineering Pte Ltd, Yuen Law LLC and etc. He has helped these organisations and individuals achieve their goals through training, facilitation and coaching in order they can unleash their potentials.

Certifications
• DISC Certified Practitioner by Assessment 24 x7
• Certified Hogan Assessment User
• Certified Workplace Resilience Trainer
• Certified Positive Psychology Coach
• Registered Corporate Coach, WABC
• Authorised YB12 Corporate Coach
• Associate Member, Business Continuity Institute, UK
• Registered Yoga Teacher (200 Hours), Yoga Alliance
• ACTA Certified