The people that a company hires are paramount to its growth and success. They are its main asset. There is not a business that can operate efficiently and successfully on a long term without the right people. Making the wrong decision in the hiring process can lead to unnecessary stress and issues that can hinder the development of a business. A poor hire may affect the moral of other staff that they interact with, drive down productivity and cost a business unnecessary expenses. By hiring the right person the first time around the business will move in a positive direction and become more successful. Managers and business owners need to be aware of the impact that an employee can have and consider their impact throughout the hiring process.

Hiring the right person starts with having properly trained and equipped people who are doing the hiring. Many times good employees who are promoted to supervisors and managers based on their good performance are expected to do good hires without the proper support and training.

Objective

At the end of the course, the learner will be able to

• Evaluate and list down the competencies for a particular job role
• List down the competencies required based on the values of the company
• Shortlist the right set of candidates for the interview
• Set up selection criteria
• Differentiate between behaviour based and non behavioural based interview questions
• Construct behaviour based interview questions from a set of defined competencies
• Open an interview confidently
• Conduct an effective interview using behavioural based interview technique
• Close the interview confidently
• Evaluate a candidate post interview

Outline

• Define the competencies for a job
• Define the competencies desired based on the competencies of the organisation.
• What goes into the advertisement?
• How to shortlist the candidate from the list of applicants
• How to set selection criteria
• How to open the interview confidently
• What are behaviour based interview questions
• Differentiate between behaviour-based and non-behavioural based interview questions
• Construction of behavioural-based interview questions
• Conduct the interview using the behavioural-based interview technique
• Closing the interview confidently
• How to select the candidates based on the criteria

Who should attend

Managers, supervisors, team leaders and HR personnel who are involved in the hiring and selection process and anyone who wants to improve their skills in hiring right.

Methodology

• Presentation
• Discussions
• Demonstrations
• Interactive sessions
• Role plays

Testimonial

The probing interview questions to sieve out the right candidate for the job. Role play is an eye opener on "unconsciously" judging the candidate during the interview. Anges is knowledgeable and with good sharing.

It exceeded all my expectations.

The facilitator was highly knowledgeable and engaging, making the learning experience both enjoyable and enriching.

Attending the 'Hire Right' workshop completely transformed my approach to hiring.

Agnes Lim's Profile

Armed with a BSC (Hons) from the National University of Singapore, a MBA from the University of Hull and an Advanced Certificate for Training and Assessment (ACTA) by Institute of Adult learning (IAL), Agnes Lim has more than 30 years of corporate experience in the biomedical industry of which 20 years were in middle and senior management.

Adept at people management, she has more than 20 years experience in hiring, managing, training and developing staff and more than 10 years experience in succession planning at the site leadership level. She is able to connect with people across different levels in the organisation having worked up the levels in her career. She has conducted more than 300 interviews ranging from junior management staff to site leadership team members to scholarship aspirants at her previous companies.

Being in a technical department, Agnes is equally well versed in technical report writing and technical presentation, having created and reviewed many thousands of technical reports and presentations throughout her career.

Agnes has developed and conducted numerous trainings and coached learners on both technical and soft skills. Examples of trainings that she has conducted include, How Managers and supervisors can Develop Career of their Staff, Hire Right, Managing your Career Development for Success, Technical Writing Skills, Technical Presentation skills, Auditing Skills, Investigations Skills, Data Integrity, Quality Risk Assessments amongst others.

A comfortable and confident speaker, she was invited to speak at BioBiz at NUS previously to help the students have a better understanding of the career opportunities in the biomedical / pharmaceutical industry. She has also shared her educational choices with students at Raffles Girls School (Secondary), her alma mater.

Agnes is passionate about developing and cultivating talents within the organisation. She believes that a keen focus on talent development differentiates organisations and is a competitive advantage.

With a passion for youth and education, she currently volunteers with ACTS Singapore.