“Without Data you’re just another person with an opinion” – W. Edwards Deming

There has been growing interest in analytics over the past decade; particularly how data can be leveraged to create value for organizations through analytics, by augmenting and improving the decision-making processes. To the point where many organizations have sought to build core competencies in analytics to fuel their growth. While HR came to the analytics game a little later, a growing number of HR leaders are recognizing the potential that their HR data could hold, and HR functions are seeing greater interest and adoption of analytics in recent times.

This is ONE of FOUR workshops in a comprehensive series on the topic of HR Analytics. Each workshop is modular in nature, addressing different aspects along the analytics value chain.

• HR Data Management and Reporting
• HR Mining Data & Analysis
• Data Visualization for HR
• HR Data Storytelling

As HR Analytics grows in popularity, more organizations are bringing more data and complexity into their analyses. Increasingly, organizations are starting to face a different challenge – they are drowning in data but parched for information and insights.

“Visualizing information is a form of knowledge compression.” David McCandless

Many are turning to data visualization as a possible solution, as a means to
• Compress knowledge and insights from large and complex data sets and analysis
• Make such insights accessible and understandable, even to those who may be less comfortable with numbers
• Communicate such insights to a broader audience

“Visualization gives you answers to questions you didn’t know you had.” Ben Schneiderman

This workshop aims to provide a broad but practical overview of the entire analytics value chain; with a focus on leveraging data visualization to facilitate the analytics process and to communicate pivotal insights. This includes building data visualizations directly from a database, selecting the right data visualization for the right message and building an interactive dashboard report. This is targeted at professionals and managers in non-analyst roles but may be required to work with or make sense of data and presenting data in their work.

Objective

By the end of this course, the participants would be able to：
• Understand what data analytics is, and the key ingredients for sustainable analytics
• Understand the analytics value and the part that effective communications with data plays in delivering the “last mile” of value
• Appreciate the thought process as well as key technical and visual considerations to designing effective data visualizations
• Appreciate the thought process as well as key technical and visual considerations to assembling data visualizations into coherent and impactful dashboards
• Gain exposure to various analytical and visualization techniques and tools to glean insights from the data

Outline

1. What is HR Analytics?
• A general introduction of the concept of analytics; including the general applications and the potential of analytics to inform, explain and guide decision making
• Case studies – See how some notable organizations have successfully deployed analytics to great effect (Walmart, Target, Google etc.)
• Foundations for sustainable analytics – understand what it takes to build analytics capabilities

2. The Analytics Value Chain and role of Data Visualization and Communication
• The analytics value chain
• It takes more than just data to deliver value in analytics; it takes the right combination of hard and soft data skills; particularly the soft skills in interpreting the analytical outcomes in the right context

3. Conveying the message through Data Visualization
• Key principles in Data visualization
• Thought process in selecting the right visualization for the intended message
• Finding the right message
• The require comparison to convey the message
• Selecting the right visualization
• Hands-on exercises on MS Excel

4. Self Service Analytics using Infographics
• What is an infographic?
• Why deploy infographics?
• Class Exercise: Building interactive infographic on MS Excel Analysis

5. Self Service Analytics using Dashboards
• What is a dashboard?
• Why deploy dashboards?
• When do you deploy dashboards and how do you measure success?
• Key design requirements: Purpose, Development & Delivery
• Class Exercise: Building interactive dashboards on MS Excel Analysis

6. Exposure to other data visualization tools in the market

Who should attend

• Senior HR Leaders
• HR Directors and Functional Heads
• HR Business Partners
• All other HR professionals who wish to leverage data visualizations in HR

Testimonial

“If you are planning to become a HR data-driven organisation, this is the course to be inspired. Full marks for the trainer!” – Head of HR Services, Boehringer Ingelheim

“An extremely knowledgeable and hands-on trainer who gave deep insights from his wealth of experience.” – Regional HR Director, Emery Oleochemicals Malaysia

“This course covered the key techniques to analyse data and tips on leveraging Excel to validate data and establish correlation.” – Senior Vice President, Government of Singapore Investment Corporation (GIC)

“This course was well-structured and delivered by an effective trainer. Thumbs up!” – HR Director, SingTel

Companies that have benefitted from the workshop
• Alstom Transport
• Axiata Group
• Boehringer Ingelheim
• Brother International
• Civil Service College, Singapore
• Continental Automotive
• Emery Oleochemicals Malaysia
• Federal Express
• Frasers Centrepoint
• Golden Screen Cinemas Sdn Bhd
• Government of Singapore Investment Corporation (GIC)
• Great Eastern Life Assurance
• Infineon Technologies
• Korn Ferry
• Nanyang Technological University
• NTUC Learning Hub
• Pos Malaysia
• Sembcorp Design and Construction
• Sime Darby Plantation
• Singapore Institute of Management
• Singapore Polytechnic
• Singapore Public Service
• SingTel
• SMRT Corporation

Derrick Yuen's Profile

MBA, BEng, Founder and Principal Consultant

For more than a decade, Derrick has led engagements to help clients liberate their data for value creation; be it through workshops, consulting or data solutions. His engagements span multiple functions, sectors and geographies; including Pharmaceutical, Engineering, FMCG, F&B, Government, HR , & Finance across Asia Pacific

In a prior life, Derrick led the formation of the Global People Analytics Centre of Excellence (COE) for a MNC with >US$30 Billion revenue and helped several FYT clients established their own data analytics functions.

Jeremy Poon's Profile

B. Eng, IHRP-CA, Principal Consultant

• Jeremy leads engagements to help clients build practical analytics capabilities. His clients span several functions, sectors and geographies including Manufacturing, Electronics, Telecoms, Education and Government across Asia Pacific.

• With over 30 years of commercial and professional experience, including leadership roles across many sectors and geographies; including telecommunication, hospitality, MICE and government across Asia Pacific.

• Notably, Jeremy was at the forefront of the Info-Comm Technology world; including Telecommunications, Smart Cities, IoT, Command, Control and Communications (C3) with dashboard solutions; and represented ST Telemedia bidding for Singapore 2nd Full-Service Base Operator license, with NTT, BT and Singapore Power for the pre-qualification and main bid tender leading to the formation of Starhub Ltd.

• Jeremy Bachelor’s degree in Electrical & Electronics from the National University of Singapore as well as a Certified Associated from the Institute for Human Resource Professionals.