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    Event Profile
    Class/
    Online
    Classroom
    Date December 12, 2024
    Time 9.00am to 5.00pm
    Venue Hotel Grand Pacific Singapore
    101 Victoria Street
    Singapore 188018
    Fee
    9% GST will apply
    SGD 520.00
    3 & above: SGD500.00 each
    For Member
    SGD 494
    3 & above: SGD475 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Other Date(s)1) Mar 14, 2025
    2) Jun 16, 2025
    Trainer
    Activity
    You may reach us via
    T: 6204 6214
    E: info@ccisg.com
    Alternatively, you may send below details to register
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    Participant(s)
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    Join us on this journey to transform your email communication skills and stay ahead in the evolving landscape of digital communication. This 1-day, hands-on workshop is designed for individuals eager to enhance their email writing skills and etiquette using AI technologies. Participants will learn the key strategies for crafting impactful emails and mastering various writing styles to ensure their communications are clear, concise, and professional. They will explore best practices and essential writing tips in creating polished, professional emails.

    Furthermore, the workshop will introduce the utilization of ChatGPT and other Generative AI tools, highlighting their efficiency in crafting emails. Participants will gain knowledge on employing AI for generating creative ideas, composing convincing pitches, and tailoring the tone to suit different contexts and recipients.

    By the end of this course, participants will not only grasp the theoretical elements of effective email writing but will also acquire hands-on experience in utilizing AI technologies to create impactful emails. This integration ensures a comprehensive learning experience, equipping participants with the skills needed to excel in their email communication and boost work efficiency.

    Course Pre-Requisites
    • No prior AI knowledge is required to attend this course.
    • No software installation necessary.
    • It is advisable for participants to have a Gmail account.
    • Participants are required to bring an internet enabled laptop for hands-on exercises.
    Objective
    The participants will actively engage in practical exercises with ChatGPT and Generative AI tools. Upon completion of the course, learners will be able to:

    • Identify various email writing styles and tones to suit targeted recipients.

    • Understand essential email etiquette and optimal email timing strategies.

    • Craft compelling subject lines and format emails for clarity and readability.

    • Identify and avoid common email mistakes to ensure polished and professional emails.

    • Utilize ChatGPT & AI tools to generate ideas, compose persuasive pitches, and customize emails to suit different context and recipients.

    • Summarize and simplify email content using AI to create clear, concise messages for easy reading.

    • Employ AI Email Assistants to enhance email writing quality and efficiency thereby reducing the time & effort required for email composition.
    Outline
    1. Key Strategies for Crafting Impactful Emails
    • Determine the targeted audience for your email
    • Identifying on different email styles and tones

    2. Best Practices for Professional Email Communication
    • Important aspects of good Email Etiquette
    • Strategies for optimal email timing
    • Using "Reply All" with discretion

    3. Quick Tips and Tricks for Effective Email Writing
    • Crafting compelling subject lines
    • Formatting emails for greater clarity
    • Key Grammar tips for clear communication
    • Phrases to avoid in email writing
    • Common email mistakes to avoid

    4. Introduction to ChatGPT & AI Prompting
    • Overview of ChatGPT
    • Enhance email writing with ChatGPT
    • Learning the Art of AI Prompting to produce desired results

    5. Customized Email Communication with Generative AI Tools
    • Leveraging prompts and templates for streamlined email generation
    • Composing persuasive email pitches
    • Implementing the appropriate tone for your emails
    • Transforming key points into compelling email copy with AI
    • Proofreading with AI before sending
    • Simplifying and summarizing emails for easy reading
    • Multilingual email communication and translation

    6. Enhancing Work Efficiency with Email Assistants
    • Utilizing Email Assistants to write better emails
    • Boosting your email writing with Instant Idea Generators
    Who should attend
    • For professionals and individuals across diverse sectors seeking a comprehensive and hands-on experience with ChatGPT and Generative AI tools to improve their email writing abilities and maintain a competitive edge in the evolving landscape of digital communication.

    • No prior technical expertise is required for participants to benefit from this course.
    James Lee's Profile
    James Lee - Certified Prompt Engineer / Certified ChatGPT Expert / Generative AI Instructor / Adobe Certified Instructor / Adobe Certified Web Specialist / ACLP Certified Trainer

    With over 20 years of extensive training experience, James is a seasoned professional in the corporate and educational sectors.

    His journey includes notable roles such as an Adjunct Lecturer at Singapore Polytechnic and a Web Developer at Nanyang Technological University. James later enhanced his career at Equinet Academy as a Social Media and Content Specialist, where he significantly uplifted brand visibility through innovative content strategies for diverse social media channels. He further honed his expertise at Boston Consulting Group, serving as an Associate Trainer and Consultant.

    He is also a facilitator for the SkillsFuture Career Transition Programme, specializing in Digital Marketing and UI/UX. He provides invaluable guidance to individuals, helping them acquire industry-relevant skills to enhance their employability.

    Being an Adobe Certified Instructor, he is proficient in utilizing Adobe tools for image editing, graphic design and video authoring. This expertise enhances his capabilities in digital content creation and technological innovation.

    With his wealth of experience as a presenter, he conducts workshops and seminars across various educational and corporate entities. As a Certified Prompt Engineer and ChatGPT Expert, James excels in harnessing ChatGPT and Generative AI for digital transformation, skilfully guiding individuals and organizations through the intricacies of these technologies.
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