Synopsis: Managing a multigenerational workforce presents unique challenges and opportunities, particularly when it comes to supervising senior employees. This workshop focuses on understanding the psychology of seniors in the workplace and equipping managers with the knowledge and skills to effectively lead and support older employees. Through a combination of psychological insights, practical strategies, and interactive discussions, participants will gain a deeper understanding of seniors' needs, motivations, and communication styles, fostering a more inclusive and supportive work environment for all generations.

Objective

1. Understand the psychological factors influencing seniors' behaviour and attitudes in the workplace.

2. Identify common challenges faced by senior employees and learn strategies to address them.

3. Explore effective communication techniques tailored to the preferences of seniors.

4. Learn how to motivate and engage senior employees to maximize their contributions.

5. Develop leadership skills to effectively manage and mentor senior team members.

6. Foster a culture of respect, appreciation, and collaboration across generations within the organization.

Outline

I. Introduction to Managing Seniors at Work
A. Overview of workshop objectives and agenda
B. Importance of understanding seniors' perspectives in the workplace

II. Psychological Insights into Senior Employees
A. Understanding generational differences and stereotypes
B. Psychological needs and motivations of senior workers

III. Common Challenges Faced by Senior Employees
A. Ageism and discrimination in the workplace
B. Health and wellness concerns and their impact on performance

IV. Effective Communication with Seniors
A. Communication preferences of senior employees
B. Strategies for clear and respectful communication

V. Motivating and Engaging Senior Employees
A. Recognizing and leveraging seniors' skills and expertise
B. Creating opportunities for continued growth and development

VI. Leadership in Managing Senior Team Members
A. Mentoring and coaching senior employees for success
B. Providing support and accommodation as needed

VII. Creating an Inclusive Multigenerational Workplace
A. Building bridges across generations through collaboration and teamwork
B. Promoting a culture of mutual respect and appreciation

VIII. Case Studies and Best Practices
A. Real-world examples of successful management of senior employees
B. Group discussions and analysis of case studies

IX. Practical Application and Action Planning
A. Role-playing exercises to practice communication and leadership skills
B. Action planning for implementing learned strategies in participants' teams and organizations

Methodology

This workshop provides participants with the tools and insights to effectively manage and support senior employees in the workplace. By understanding the psychology of seniors and implementing practical strategies, managers can create an inclusive and supportive work environment where all generations can thrive and contribute their best.

Dr. Richard Lim's Profile

Director, Southeast Asia, Professional School of Psychology, California, USA

Clinical Supervisor, American Psychological Association (APA), Singapore Association for Counselling (SAC)

Professional Member, American Group Psychotherapy Association (AGPA)

Professional Member, Singapore Psychological Society (SPS)

Doctorate, PsyD, Clinical Psychology, Professional School of Psychology, California

Master in Social Science in Counselling, University of South Australia

Graduate Diploma in Psychotherapy, Graduate School of Medical Studies, National University of Singapore

Bachelor in Arts and Social Science (HONS), National University of Singapore

Accredited Training Consultant, Legacy Leadership, Texas, USA

Accredited Consultant Trainer, Coach-based Consulting, Santa Fe Center, USA
Advanced training in Mindfulness, Psychodrama, Couple Therapy & Narrative Therapy

Richard focuses his professional consultancy on leadership development and organization coaching. He has worked with groups of leadership staff from multi-national companies like Coca Cola, Microsoft, PriceWaterhouseCooper, Shell, Lucent Technologies, Motorola, Barclays Capital, National Panasonic, Fujitsu, Courts, PSA, Continental Auto; International agencies like YMCA, Outward Bounds and World Vision; local government organizations and community institutions such as State Court, NIE, Ministry of Health, Ministry of Trade & Industry, National Environment Agency, National Council of Social Services, Singapore Sports Council, People’s Association, National Centre for Leadership Institute.

Richard works actively with parents of diverse professional backgrounds in Singapore and Jakarta for more than 15 years. As a Clinical Psychologist and Psychotherapist, he is appointed by the Ministry of Social & Family Development and Ministry of Education in Singapore to train both parents and teachers in matter of child, family and education development. Richard was tasked by the Singapore government to oversee various youth projects in Singapore tackling issues on adolescent relationship and sexuality. These were successfully carried out from 2007 till 2014. Richard was also actively managing young adult relationship concerns in Singapore supported by the Social Development Unit under Prime Minister Office. Currently, Richard is the Consultant Psychologist to oversee and train government officials on resilience and wellness with both public and private sector organizations. In the earlier part of Richard’s career, he was a diplomat analyst of Singapore with extensive travels round the world to manage foreign affairs matters.

Richard collaborates with prominent universities in Singapore like NUS and Nanyang Technological University (NTU) in training and supervising graduate students and alumni professionals in the application of behaviour science in organizations and the community. Richard was an Adjunct Lecturer at Nanyang Technological University (NTU), Nanyang Business School on management and leadership.

Richard has written professionally for various educational and organizational development projects. Richard has given frequent media interviews on his specialty to Jakarta Now, What’s New Jakarta, The Straits Time, FM93.8Live, Japanese TV, Taiwanese TV and European media programs.