Excellent Communication skills are the abilities that assist you in becoming effective at sharing information with others. It is crucial in business or casual settings because it allows you to translate your intentions and feelings into easily understandable messages. Communication can come naturally for some of us. However, essential communication skills are required to leave a mark on people. Ensure that people feel your presence in a discussion or a meeting instead of being left out.

Communicating effectively with your colleagues in a team will help build trust and credibility, better professional relationships, boost teamwork, develop a sense of belongingness, and help you become productive. In addition, it cuts down on unintended consequences from miscommunication.

Developing better communication habits requires several essential skills that work in tandem with each other. Some of these skills involve how you speak or hold your body, while others are more emotionally based interpersonal skills. It also helps you understand what others are saying and makes you a better collaborator and team member.

Having excellent communication is an inevitable part of our professional life. With clear & concise communication, people will notice your most extraordinary.

Objective

By the end of the workshop, you will learn:

• The importance of building strong professional connections
• Strategies to create a positive impression
• The power of presence in communication
• Level up your self-awareness in communication
• Asking the right question to create possibilities

Outline

Turning Effective Communication into Business Profit:

1. Curiosity Creates Impression of You

• Mastering curiosity in business and workplace conversations.
• How to focus on being interested in the person rather than yourself.

2. Momentum in Conversation

• Mastering being enthusiastic, empathetic and creating engaging conversation.

3. Making Connection Works

• Mastering both verbal and non-verbal communication to create connections.

4. Clear Objectives in Your Conversation

• Mastering the intention, delivering and meaning of your message said.
• 7Cs of Effective Communication in your speech.

5. Concluding the conversation with a high note

• Mastering asking for more and ending a conversation with completion.
• Set the stage for the following discussion.

Who should attend

Corporate Professionals and Business Owners who are looking to better communication for success.

Methodology

The integral process involves the individual, as a whole, including intellectual, emotional, and physical, to absorb and retain information in a multisensory and natural way.
The experiential-based process helps participants in the program reflect, deepen, and apply what they're learning in the development experience.
Include active participation to embrace social connections in the session. People make learning happens, and people connection is crucial for everything's success.

Charlene Ng's Profile

Charlene is best known as Productivity & Performance Expert for individuals and organizations. She has over 16 years of corporate experience working with companies that drive Singapore's GDP and more than five years in the coaching and training business. Charlene coached, trained, and facilitated programs for entrepreneurs and senior management to ACE in creating the time space to build an undefeatable TEAM. She brings back the spirit of aliveness in her clients so they can achieve exponential business & personal growth.

She is deeply interested in neuroscience-backed stress management modalities, emotion-driven leadership, and turning People's Strengths into Business Profit. Charlene's expert topic are as follow:

- (DE)STRESS & (RE) ENERGIZE YOUR BODY SYSTEM
- Workplace Conflict & Bodyfulness in Leadership
- Turning People's Strength into Business Profit

Charlene's expertise focuses on helping her clients reduce stress, have clarity of thoughts, and express themselves; so that her clients can achieve their career goals, business profit and relationships in life. Charlene also has an interest in body fullness experience through Reiki and TRE® (Tension & Trauma Release Exercise). She is ICF-ACC credentialed, a Certified TRE® Provider in training, Reiki Master. She has coached and trained for more than 200 coaching hours, and she continues to impact people's lives.