| Event Profile | |
| Class/ Online | Classroom |
| Date | August 13, 2024 |
| Time | 9:00am to 5:00pm |
| Venue | Holiday Inn Atrium Singapore (Halal Certified) 317 Outram Road Singapore 169075 |
| Fee | 9% GST will apply SGD 520.003 & above: SGD500.00 each For Member SGD 494 3 & above: SGD475 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Other Date(s) | 1) Nov 04, 2024 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
Psychological First Aid (PFA) equips you with foundational insights and techniques to assist adults navigating life's challenging phases, whether caused by external events, natural disasters, or personal dilemmas. These events can often be too daunting for one to navigate alone.
Understanding PFA isn't just for experts. It doesn't aim to replace professional therapy nor diagnose mental conditions. Its essence lies in ensuring distressed individuals feel secure, linked to a supportive network, and instilled with hope, benefiting from social, physical, and emotional backing. By mastering PFA techniques, you'll be adept at guiding individuals amidst turmoil and directing them to specialized assistance like therapists.
This immersive one-day workshop enlightens you on detecting stress indicators and effective stress management. It's tailored for professionals who might find themselves amidst emotionally charged or crisis scenarios concerning themselves, colleagues, or clients. Recognizing that distress impacts everyone differently, it's crucial to pinpoint the immediate priorities of an individual post-crisis and offer solace, pragmatic assistance, and guidance.
Understanding PFA isn't just for experts. It doesn't aim to replace professional therapy nor diagnose mental conditions. Its essence lies in ensuring distressed individuals feel secure, linked to a supportive network, and instilled with hope, benefiting from social, physical, and emotional backing. By mastering PFA techniques, you'll be adept at guiding individuals amidst turmoil and directing them to specialized assistance like therapists.
This immersive one-day workshop enlightens you on detecting stress indicators and effective stress management. It's tailored for professionals who might find themselves amidst emotionally charged or crisis scenarios concerning themselves, colleagues, or clients. Recognizing that distress impacts everyone differently, it's crucial to pinpoint the immediate priorities of an individual post-crisis and offer solace, pragmatic assistance, and guidance.
Objective
Upon Workshop Conclusion, Participants Will:
- Grasp the expertise to identify distress symptoms.
- Understand the most reassuring responses and actions for those in severe distress.
- Familiarize with strategies to safely handle unfamiliar situations, ensuring their actions are harmless.
- Enhance personal emotional resilience to alleviate initial distress in others, fostering adaptable coping mechanisms to aid in crisis resolution.
- Gain hands-on tips on delivering emotional backing with compassionate communication, embodying PFA principles.
Outline
- Module 1: Overview of crises and their repercussions.
- Module 2: Delving into stress, its manifestations, and coping strategies.
- Module 3: Mastery of attentive listening and compassionate communication.
- Module 4: Core components of Psychological First Aid (PFA).
Who should attend
- Human resources personnel who often deal with employees going through personal or job-related crises.
- Social workers, therapists, and counsellors who may use PFA as an initial intervention tool.
- Teachers and educators who interact with students experiencing various challenges.
- Corporate professionals and managers who want to support team members during stressful situations.
- Community leaders and volunteers who assist in disaster relief and community support roles.
- Individuals looking for skills to help friends, family, or community members during challenging times.
- Those interested in mental health and wellness.
- Anyone seeking personal development in the area of emotional intelligence and empathetic communication.
Methodology
1. Interactive Lectures:
- Knowledge transfer through expert-led presentations on the core concepts of PFA.
- Integration of multimedia elements like videos, graphics, and case studies to enrich learning.
- Role-playing scenarios to mimic real-life crises and distress situations, allowing participants to apply their PFA skills in a controlled environment.
- Immediate feedback provided by the facilitator and peers.
- Encouraging participants to share personal experiences and insights related to the topic.
- Constructive brainstorming sessions to discuss challenges and potential solutions.
- Journaling or personal reflection activities to encourage introspection and self-awareness.
- Recognizing and understanding one's reactions and feelings towards various distress situations.
Diana Rahman's Profile
Diana Rahman is an ICF ACC-certified coach and a successful Image Consultant, with a decade of experience at Jill Lowe International.
She holds a Diploma in Teaching English to Speakers of Other Languages (TESOL) from the London Teacher Training College and teaches English as a foreign language. Diana also earned an Advanced Certificate in Training and Assessment (ACTA) from the Institute of Adult Learning (IAL), Singapore, and has been a corporate trainer for 24 years.
Following six years in the banking industry, Diana transitioned to her passion—helping others develop soft skills. She has conducted numerous corporate programs, providing training on a wide range of essential topics to executive officers and uniformed staff. These topics include Diana Rahman is an ICF ACC-certified coach and a successful Image Consultant, with a decade of experience at Jill Lowe International.
She holds a Diploma in Teaching English to Speakers of Other Languages (TESOL) from the London Teacher Training College and teaches English as a foreign language. Diana also earned an Advanced Certificate in Training and Assessment (ACTA) from the Institute of Adult Learning (IAL), Singapore, and has been a corporate trainer for 24 years.
Following six years in the banking industry, Diana transitioned to her passion—helping others develop soft skills. She has conducted numerous corporate programs, providing training on a wide range of essential topics to executive officers and uniformed staff. These topics include Professional Image Presentation, Storytelling, Emotional Intelligence, Email Writing, Business & Social Etiquette, Verbal & Non-Verbal Communication, Resilience Building, Confidence Building, Motivation, Stress Management, Goal-Setting, and Customer/Client Management Skills.
One of her notable achievements includes leading a 10-day boot camp for over 200 staff at La Digue Lodge in Seychelles, where she conducted sessions on team building, customer service excellence, and motivation. In 2012, she was recognized with the Promising Star Trainer award by Celebrate Life Holdings Pte Ltd.
Diana's dynamic presentation style and 'live' demonstrations resonate with diverse audiences from industries such as finance, hospitality, healthcare, and education.
In addition to her corporate training, Diana has been a Memory Trainer since 2012, trained by Alan Yip, founder of Mind Edge and Chief Trainer of the Singapore Memory Team. She teaches skills in memory techniques, goal-setting, study skills, and note-taking, among others.
Diana also leads personal development workshops focused on motivation, confidence building, and self-esteem management for girls' homes and women's prisons. She has facilitated workshops across Seychelles, Malaysia, Cambodia, and Vietnam.
In 2021, Diana co-authored the book Venus Rising: The Phoenix Awakens, sharing her personal story of resilience and championing the rise of women in entrepreneurship. The book became an Amazon #1 bestseller in 2022.
She holds a Diploma in Teaching English to Speakers of Other Languages (TESOL) from the London Teacher Training College and teaches English as a foreign language. Diana also earned an Advanced Certificate in Training and Assessment (ACTA) from the Institute of Adult Learning (IAL), Singapore, and has been a corporate trainer for 24 years.
Following six years in the banking industry, Diana transitioned to her passion—helping others develop soft skills. She has conducted numerous corporate programs, providing training on a wide range of essential topics to executive officers and uniformed staff. These topics include Diana Rahman is an ICF ACC-certified coach and a successful Image Consultant, with a decade of experience at Jill Lowe International.
She holds a Diploma in Teaching English to Speakers of Other Languages (TESOL) from the London Teacher Training College and teaches English as a foreign language. Diana also earned an Advanced Certificate in Training and Assessment (ACTA) from the Institute of Adult Learning (IAL), Singapore, and has been a corporate trainer for 24 years.
Following six years in the banking industry, Diana transitioned to her passion—helping others develop soft skills. She has conducted numerous corporate programs, providing training on a wide range of essential topics to executive officers and uniformed staff. These topics include Professional Image Presentation, Storytelling, Emotional Intelligence, Email Writing, Business & Social Etiquette, Verbal & Non-Verbal Communication, Resilience Building, Confidence Building, Motivation, Stress Management, Goal-Setting, and Customer/Client Management Skills.
One of her notable achievements includes leading a 10-day boot camp for over 200 staff at La Digue Lodge in Seychelles, where she conducted sessions on team building, customer service excellence, and motivation. In 2012, she was recognized with the Promising Star Trainer award by Celebrate Life Holdings Pte Ltd.
Diana's dynamic presentation style and 'live' demonstrations resonate with diverse audiences from industries such as finance, hospitality, healthcare, and education.
In addition to her corporate training, Diana has been a Memory Trainer since 2012, trained by Alan Yip, founder of Mind Edge and Chief Trainer of the Singapore Memory Team. She teaches skills in memory techniques, goal-setting, study skills, and note-taking, among others.
Diana also leads personal development workshops focused on motivation, confidence building, and self-esteem management for girls' homes and women's prisons. She has facilitated workshops across Seychelles, Malaysia, Cambodia, and Vietnam.
In 2021, Diana co-authored the book Venus Rising: The Phoenix Awakens, sharing her personal story of resilience and championing the rise of women in entrepreneurship. The book became an Amazon #1 bestseller in 2022.
