Have you ever stood in front of an audience and crumbled or felt like ‘stone’, not knowing what to say next? Or, perhaps you have been asked to give a short speech for the first time, and don’t have a clue where to start. At this one-day seminar, you'll learn how to present your ideas with conviction, control and poise-and without fear. You'll gain the specific skills and direction you need to become comfortable with your own speaking style and expert advice on how to handle your PERSONAL challenging issues at the end of the workshop.

Objective

Outline

Part 1: Balancing Verbal, Vocal and Nonverbal Messages

• The 3 V’s of Communication.
• The 3 Greeks in Persuasive Communication.
• Understanding First Impressions and Perceptions.
• Identify the Importance of Nonverbal (Visual and Vocal) Messages.
• Receive Feedback on the Nonverbal Messages You Send.
• Practice Nonverbal Impact Skills to Reduce Nervousness and to Engage the Attention of Your Listeners.
• Identify Current Level of Vocal Communication Ability and Areas for Improvement.
• Identifying Common Faults and Problems in Vocal Usage.
• Understanding Pitch, Tone, Volume and Pace of speech.
• Techniques for Voice Clarity.
• Helping Participants Maintain a High Standard of Pronunciation Using the International Phonetic Alphabet (IPA) Symbols.
• Vocabulary and Language Use.

Part 2: Developing and Organizing Content

• Understand your Audience by Answering 7 Questions (Audience Analysis).
• Structure Your Information.
• Make Your Content Clearer and More Memorable by Incorporating Anecdotes, Analogies, Examples, and Quotes in Your Speech.
• Impromptu Speech Templates— Ice-Breakers, Persuasive Approach, IMPACT Model, MAGIC Technique, PREP method, etc.
• Constructive Critique Session.

Part 3: Preparing to Give the Presentation

• Explain the Benefits of Rehearsing, Adhering to Time Frame, and Speaking from Notes.
• Demonstrate How to Reduce Stress and Speaker's Anxiety.

Part 4: Handling Questions from the Audience

• Explain the Importance of the Question and Answer Session.
• Demonstrate How to Respond Professionally to Questions from the Audience.

Who should attend

This course is designed for all working professionals who want to increase their influential levels when they speak.

Testimonial

Good and knowledgeable presenter. Training meets all the objectives.
ICA

It helped to achieve what I wanted and comments given was helpful. Within the group, Caroline could gauge and give the feedback as required.
Maritime and Port Authority of Singapore

This workshop let me have more opportunity / courage to speak in front of the audience.
Singapore Prison Service

It is with best score!!
Republic Polytechnic

The course is very relevent @ work, good wealth of experience with many good example, trainer is great!
National University Hospital (S) Pte Ltd

Learned a lot of new information and gained more confidence. Well Done! Great trainer! Very professional and informative.
Chiyoda Singapore Pte Ltd

Caroline Josephine Dawson's Profile

Caroline Josephine Dawson has more than 20 years of invaluable experience as an Editor of lifestyle and technical publications and 17 years teaching business management, environmental and soft-skills communication.

As a former journalist, Caroline’s professional work experience as a Corporate Trainer/Facilitator, Keynote Speaker and Learning & Development Consultant; has required her to market the value of her programs and persuade clients to value and understand the urgency of good communication and management skills in the work force. As an ACTA certified WSQ trainer, She has also worked with the Workforce Development Agency of Singapore to develop training content for the Employability Skills System where she successfully attained industry approved competencies in conducting, planning and designing competency based assessments for communication workshops.

Her many opportunities in working with the public and private sectors around the world has enhanced her training experience. Participants of her training workshops attest to her motivational, instructional and highly experiential training methodology that have helped them in their workplace business management. Caroline has trained operational, supervisory and managerial staff from various organisations.

She holds a Master of Arts in Mass Communication from NTU (Singapore) and has attained the Diploma in Teaching English to Speakers of Other Languages (TESOL) certification through the London Teacher Training College and also teaches English as a foreign language. Caroline is also an MBTI®, DISC Accredited Administrator, Enneagram and Lumina Spark/Emotion practitioner and she has administered the tools to top level managers and supervisors on managing their leadership styles and team members. Caroline is now pursuing her Doctorate in Business Administration from the University of Teesside (UK).