In a diverse and dynamic workplace, the ability to effectively collaborate with a wide range of personalities is essential for success. This interactive workshop is designed to equip participants with the skills and insights needed to understand, communicate with, and leverage the strengths of different personalities in a team setting. Through a combination of engaging activities, real-world scenarios, and expert guidance, participants will learn how to create a harmonious and productive work environment that maximizes individual and collective potential.

Objective

By the end of the workshop, you will be able to:

• Identify various personality types using established frameworks and understand their
  characteristics, strengths, and potential challenges.
• Develop effective communication strategies tailored to different personality styles,
  fostering better understanding, and reducing conflicts.
• Learn techniques for resolving conflicts that may arise due to differences in
  personalities, fostering a more harmonious and collaborative team environment.
• Facilitate team-building exercises that capitalize on the unique strengths of each personality type to enhance team cohesion and performance.
• Gain insights into effective leadership styles that align with and motivate various personality types within a team.

Outline

Module 1: Introduction to Personality Types and Team Dynamics

• Icebreaker activity to set the tone for the workshop.
• Overview of different personality frameworks and their relevance in the workplace.
• Understanding the impact of personality diversity on team dynamics and
  performance.

Module 2: Communication Strategies for Each Personality Type

• Strategies for effective communication with introverted vs. extroverted individuals, thinkers vs. feelers, etc.
• Tailoring communication approaches to different personality traits.
• Interactive activity: Communication style role-play scenarios.

Module 3: Conflict Resolution and Building Resilient Relationships

• Analysing common sources of conflict arising from personality differences.
• Building resilient relationships through empathy and understanding.
• Role-playing exercises for practicing effective conflict resolution techniques.

Module 4: Team Building and Collaboration

• Identifying and leveraging the strengths of each personality type within a team context.
• Creating a collaborative team culture that encourages open dialogue and idea sharing.
• Group activity: Personality-based team-building challenges.

Module 5: Leadership Styles and Motivation

• Exploring leadership styles that resonate with different personality types.
• Crafting motivational strategies tailored to individual personalities.
• Interactive case studies: Highlight successful leadership approaches for diverse teams.

The "Mastering Team Dynamics" workshop equips participants with the skills to navigate and thrive in diverse work environments by understanding, appreciating, and effectively collaborating with different personalities. Through interactive activities, expert guidance, and practical strategies, participants will leave with a toolkit to create more harmonious, productive, and empowered teams.

Who should attend

Leaders and Managers
Sales and Marketing Professionals
Customer Service Representatives
Human Resources Personnel

Methodology

Interactive Discussions
Role-Playing and Group Activities
Personal Reflection

Ivan Phua's Profile

A dedicated professional in Learning and Development, Ivan has been involved with the design, development and implementation of Leadership and People Management and Service Excellence training programmes in various industries. An ACTA Certified Trainer and a Certified Executive Transformation Coach, he is also a Certified Behavioural and Career Consultant (CBCC), Certified Advanced Behavioural Analyst (CABA), Certified CareerKeys™ and PersonalityKeys™ trainer and Certified The Leadership Challenge (TLC) facilitator.

He has conducted numerous Corporate and Public Workshops, Learning Journeys for Institutes of Higher Learning (IHL), coaching sessions, Personality and Career Profiling and consultations.

Ivan has trained staff from different industries on Critical Thinking, Stakeholder Engagement, Leadership and Influence, Appreciative Inquiry, Change Management, Customer Service Excellence, Public Speaking, Presentation Skills, Conflict Resolution, Team Building and Stress Management. His clientele ranges from Corporations, ATOs, CET Centres, F&B, Retail and Service Chains, Education Institutions and others.

ADDITIONAL QUALIFICATION
Executive Transformation Coach (ICF)
Ministry of Education (MOE) accredited Trainer, Singapore.
Family Life Education (FLE) Facilitator, Ministry of Social and Family Development (MSF).
Marriage Preparation Course (MPC) Facilitator.
"Prepare/Enrich" Psychometric Profiling Facilitator.
BSc (Hons) Upper, Psychology, University of Derby.