Classroom/ Online: Yes/ No
Scheduling Date(s):
1) 16 Nov 2026 (classroom)
2) 20 Jan 2027 (classroom)
Note: Please click specific date for detailed venue and course fee etc.
Writing With Confidence
Business writing describes a set of literary conventions used in professional settings. It is clear, purposeful, grammatically correct, and minimal in its approach. There are four rough categories of business writing you need to know about. These are instructional, informational, persuasive, and transactional. Each of these will require a slightly different skill set but all come under the ‘business writing’ banner. You will need to understand English business writing conventions if you want to fill out reports, send emails, submit proposals, or put up notices. While it can initially seem intimidating, once you learn the key ideas and get some practice in a classroom, it will become second nature in no time.
Objective
- To consider and address different readers’ needs
- To be able to organize and structure different types of messages coherently and more effectively
- To use words and phrases that project a positive image and tone
- To put into practice the key skills covered
Outline
1. Understand the fundamentals of Professional Writing
2. Focus on Clarity and organisation
3. Using accurate and appropriate language
- Difference between oral and written communication in business
- Developing a systematic approach to writing – The Writing Process
2. Focus on Clarity and organisation
- Organise messages clearly and effectively
- Organising Emails
- Organising Reports
- Sentence structure and paragraphing
3. Using accurate and appropriate language
- Write with a positive tone
- Active vs Passive structures
- Use appropriate words and phrases
- Editing and proofreading your writing
Who should attend
This course is suitable for officers, executives, administrative staff, and professionals who need to communicate clearly and professionally in writing as part of their daily work.
Methodology
This course uses a practical, interactive, and hands-on approach.
Profile of Emma Jarman-Jones
Emma Jarman-Jones specialises in developing and enhancing workplace communication skills. This work includes writing, speaking, interpersonal and management skills training. She has over 20 years experience training in Singapore, as well as regionally in Malaysia, Thailand, Indonesia and Vietnam.
Emma has worked as an external consultant and trainer with both private and public sectors, designing, customising and delivering programs, and coaching individuals. She believes in the potential of every person and is dedicated to providing the highest quality of training that will benefit the individual, as well as the organisation. She has worked with companies such as StarHub, SingTel, BASF South East Asia, BASF Vietnam and Malaysia, DBS Bank, Nokia, Carlton Hotel and The British Club.
Emma holds an MBA from Imperial College, London. She has also completed a Diploma in Human Resource Development at the Singapore Institute of Management and is a certified People Developer Consultant. She is also TESOL-certified through the London Teacher Training College.
