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Enabling Your Team to Thrive in High Pressure Situation

From peak periods to organisational change, from promotions to supply chain disruption, teams are frequently put into high pressure situations that stretch them and test their resilience. As a leader, you want to help your team to thrive in such situations, whether they are expected or unplanned. What can you do to enable your team to thrive? How can you equip your team to better deal with such high pressure situations?

Objective

• Understand what thriving looks like
• Understand why leaders need to take action in high pressure situations
• Know the factors that contribute to a team thriving
• Learn what steps to take in both planned and unplanned situations
• Learn what team members can do to equip themselves to thrive better

Outline

Module 1: Understanding Thriving
Understand what thriving under pressure looks like and how it differs from just surviving.

Module 2: Factors for Thriving
Discover the factors that will help your team thrive (or not) in high pressure situations.

Module 3: Team Assessment
Assess the degree of each of the factors for thriving exist in your team and which factors are lacking in your team.

Module 4: Competencies for Thriving
Know the factors which allow teams to thrive under pressure and evaluate your team on the competencies.

Module 5: Team Case Studies
Apply your knowledge of the factors and competencies for thriving on real case studies.

Module 6: Team Thriving Action Plan
Formulate an action plan to ensure your team will thrive and practice managing your team members under pressure.

Who should attend

- Leaders
- HR (to coach leaders in the skills)

Methodology

Experiential learning, classroom learning, individual reflection, group discussion, class discussion, practice, roleplay, case study, lecture

Profile of Serene Seng

Over ten years of interesting and dynamic work experiences in consulting and training, health and beauty industry, entrepreneurial business, construction and education services.

In her last position as General Manager for an overseas management consulting firm, Serene specialised in organizational development for healthcare, wellness, fitness, and education industries as well as government ministries.

She also designs and facilitates customized experiential programs and has been invited to speak by Singapore Telecoms, Land Transport Authority, Citibank, NTUC Income, and Ogilvy as well as interviewed by MediaCorp Radio and Singapore Press Holdings.

Previously, Serene was Business Development Manager for a distribution company, developing the regional market for them. Prior to that, she was a Business Development Manager at an electrical engineering firm developing new initiatives for business opportunities in labour supply to be based in India. Her main focus on both assignments was building new markets for strategic operational development and business ventures in South East Asia.

As an entrepreneur, she had her own consultancy seeing clients for health management issues. She also set up from scratch a consultancy company and brought its sales to seven figures in four years.

Certifications:
• Masters in Human Nutrition (Deakin University)
• Bachelors in Business Administration (National University of Singapore)
• Clinical Exercise Specialist (American College of Sports Medicine)
• Graduate Diploma in Comprehensive Psychology (Association for Psychology)
• CPR and AED (American Heart Association)
• Workplace Health Consultant (Health Promotion Board of Singapore)
• Practicing Management Consultant (PMC Certification Board)
• Advanced Certificate in Training and Assessment (Workforce Development Agency of Singapore)