Classroom/ Online: Yes/ No
Scheduling Date(s):
Note: Please click specific date for detailed venue and course fee etc.
Fast Track to Building Rapport and Engaging with people using NLP Techniques
A person's way of thinking, the choice of words used and the exhibited behaviour provide a gateway into understanding the person. This is the basic foundation of Neuro-Linguistic Programming, NLP. NLP is the art of studying human behaviour to enhance communication and building rapport.
Why do we need to build rapport and engage with people? When we communicate with people, chances are we want people to agree with us, we want their agreement with us and gain their buy-in, so that we can get them to do the things we want them to do for us. NLP art offers a “Fast Track” to achieve these objectives skilfully. Through practicing this art, the resourceful person will be able to make himself/herself likeable to people, establish quick rapport, developing meaningful relationships for the long term and most importantly, gain trust from people. In using NLP for communication, the success comes from the detail work done in a) understanding the “map” of people, how he/she sees the world, their decision strategies and motivation; b) gathering quality information through rapport and questioning; c) strong relationship building and developing clear steps for people to act. By doing this, the resourceful person is likely to encounter lesser resistance in gaining agreement and buy-in from the audience. NLP empowers the leader with a fast track to enhance communication and building rapport with people.
In this intensive and experiential 1-Day workshop, participants will be exposed to tried and proven NLP tools and techniques to build rapport fast and develop meaningful, lasting relationships; engaging people in a structured process to hold a meaningful conversation; and successfully gaining agreement and buy-in from people. Learn to apply your new skills effectively through facilitator’s demonstrations and role-plays. When you start to apply these proven skillsets, communication becomes easy! Take this opportunity to achieve breakthrough in your influencing skills in communication!
The Facilitator, Maximus Sia, is a certified Master Practitioner in NLP - Neuro-Linguistic Programming, an advanced form of communicating skills, and a certified Practitioner in NLE - Neuro-Linguistic Enneagram Profiling. He is also a certified Associate Coach with the International Association of Coaching Institutes, ICI, Germany.
Why do we need to build rapport and engage with people? When we communicate with people, chances are we want people to agree with us, we want their agreement with us and gain their buy-in, so that we can get them to do the things we want them to do for us. NLP art offers a “Fast Track” to achieve these objectives skilfully. Through practicing this art, the resourceful person will be able to make himself/herself likeable to people, establish quick rapport, developing meaningful relationships for the long term and most importantly, gain trust from people. In using NLP for communication, the success comes from the detail work done in a) understanding the “map” of people, how he/she sees the world, their decision strategies and motivation; b) gathering quality information through rapport and questioning; c) strong relationship building and developing clear steps for people to act. By doing this, the resourceful person is likely to encounter lesser resistance in gaining agreement and buy-in from the audience. NLP empowers the leader with a fast track to enhance communication and building rapport with people.
In this intensive and experiential 1-Day workshop, participants will be exposed to tried and proven NLP tools and techniques to build rapport fast and develop meaningful, lasting relationships; engaging people in a structured process to hold a meaningful conversation; and successfully gaining agreement and buy-in from people. Learn to apply your new skills effectively through facilitator’s demonstrations and role-plays. When you start to apply these proven skillsets, communication becomes easy! Take this opportunity to achieve breakthrough in your influencing skills in communication!
The Facilitator, Maximus Sia, is a certified Master Practitioner in NLP - Neuro-Linguistic Programming, an advanced form of communicating skills, and a certified Practitioner in NLE - Neuro-Linguistic Enneagram Profiling. He is also a certified Associate Coach with the International Association of Coaching Institutes, ICI, Germany.
Objective
At the end of the 1-day program, participants will be able to:
• Gain insights into NLP and tap its technology for Personal Success
• Apply effective techniques to quickly build rapport and engage with people
• Discover the various NLP tools and techniques to influence behaviour
• Develop stronger relationships with teams through better communications
• Gain advanced skills to read personality fast
• Enhance their influencing skills in people management
• Master the Art of Asking Impactful Questions
• Manage difficult situations skilfully using Reframing strategies
• Acquire the skills to build high performance teams
• Gain insights into NLP and tap its technology for Personal Success
• Apply effective techniques to quickly build rapport and engage with people
• Discover the various NLP tools and techniques to influence behaviour
• Develop stronger relationships with teams through better communications
• Gain advanced skills to read personality fast
• Enhance their influencing skills in people management
• Master the Art of Asking Impactful Questions
• Manage difficult situations skilfully using Reframing strategies
• Acquire the skills to build high performance teams
Outline
Unit 1: Introduction to the basics of NLP – Neuro-Linguistic Programming
• Basics of NLP and how you can tap its technology for Personal Success
• Techniques to quickly build rapport and engage with people
Unit 2: Perceptual Positioning
• What you want may not be what the audience want
• The 4 Perceptual Positions & its importance
• Rapport Building Tips #1: How to enhance our empathy level in communications
• Using Perceptual Positioning to enhance communication and gain agreement
Unit 3: Relationship Building – Creating Trust & Rapport
• Developing your Sensory Acuity
• The powerful techniques of Mirror & Matching, Pacing & Leading
• Rapport Building Tips #2: How to Pace & Lead successfully: a guided process
• Observing Verbal & non-verbal Communication Cues
• Rapport Building Tips #3: Mastering the Eye Accessing Cues to read personality fast
• Influencing with powerful Sensory Words
Unit 4: Information Gathering – uncovering the true needs of people
• How to engage people constructively: The Conversation Frame – a structured process to have meaningful conversations
• Ask more Questions, Talk Less: Mastering the Art of Asking Questions
• Chunking Up, Chunking Down: Managing conversation for quality information gathering
• Rapport Building Tips #4: The Art of Framing to gain multiple perspectives in situation handling
• Future Pacing to develop meaningful relationships and gain trust
• Basics of NLP and how you can tap its technology for Personal Success
• Techniques to quickly build rapport and engage with people
Unit 2: Perceptual Positioning
• What you want may not be what the audience want
• The 4 Perceptual Positions & its importance
• Rapport Building Tips #1: How to enhance our empathy level in communications
• Using Perceptual Positioning to enhance communication and gain agreement
Unit 3: Relationship Building – Creating Trust & Rapport
• Developing your Sensory Acuity
• The powerful techniques of Mirror & Matching, Pacing & Leading
• Rapport Building Tips #2: How to Pace & Lead successfully: a guided process
• Observing Verbal & non-verbal Communication Cues
• Rapport Building Tips #3: Mastering the Eye Accessing Cues to read personality fast
• Influencing with powerful Sensory Words
Unit 4: Information Gathering – uncovering the true needs of people
• How to engage people constructively: The Conversation Frame – a structured process to have meaningful conversations
• Ask more Questions, Talk Less: Mastering the Art of Asking Questions
• Chunking Up, Chunking Down: Managing conversation for quality information gathering
• Rapport Building Tips #4: The Art of Framing to gain multiple perspectives in situation handling
• Future Pacing to develop meaningful relationships and gain trust
Who should attend
- Leaders who aspire to attain an advanced level of communication skills
- Leaders who want to gain more skills and knowledge in NLP
- Leaders developing themselves to be more effective in building rapport and engaging people to gain their agreement and buy-ins.
- Sales Professionals aspiring to enhance their selling skills using NLP to close more sales
- Managers and Team Leaders building their competency in enhancing Team Management skills to build a stronger team
Methodology
• Bite-size knowledge sharing with skills practise.
• Demonstrations and Role-Plays
• Experiential workshop setting
• Activities are designed with real-work scenarios to facilitate learning transfer at the workplace
• Demonstrations and Role-Plays
• Experiential workshop setting
• Activities are designed with real-work scenarios to facilitate learning transfer at the workplace
Testimonials
I’m glad to know of and engaged Maximus-the Xcellent Coach, whom is one of, if not, the most professional, enthusiastic coach whom shared a strong passion towards his role of bringing the best out of every individual.
- participants
- participants
Profile of Maximus Sia
- PERFORMANCE COACH (RESILIENCE, SALES, LEADERSHIP)
- Certified Associate Coach, ICI (International Assoc of Coaching Institutes)
- Certified NLP Master Practitioner (American Board ABNLP)
- Certified NLE Practitioner (IEA)(International Enneagram Assn)
- Master’s Degree, International Marketing (MScIM)
- WSQ DACE, ACTA
- SSG Certified Facilitator, Curriculum Developer, Assessor
- Associate Adult Educator (AAE) by IAL
Maximus Sia is a Trainer, Performance Coach in Resilience, Sales & Leadership and Public Speaker. He is a keen practitioner in Psychology, Neuro-Linguistic Programming (NLP), Professional Coaching and Human Development. His work focuses on helping Leaders develop resilience, through psychology and coaching. He incorporates his practise in his training delivery and coaching, to elevates his participants to a higher level. For the past 15 years, he has empowered over 50,000 participants to achieve excellence in work & Life.
In 2023, Maximus was certified by the International Association of Coaching Institutes (ICI) Germany, as an International Associate Coach. In 2022, he was certified by the International Enneagram Association as a Practitioner of Neuro-Linguistic Enneagram personality profiling. In 2020, he was certified by the worldwide-recognised American Board of Neuro-Linguistic Programming (AB-NLP), one of the largest and respected NLP boards in the world, as an International NLP Master Practitioner. Practising as a Sales Coach, his sales experience spans over 35 years.
He constantly received positive endorsements from his participants on his engaging facilitation & motivational style. Highly engaging and influential, Maximus is highly sought after for his expertise in Resilience, Sales & Leadership and Executive Coaching. To increase his range, Maximus facilitates more than 100 training modules, covering Leadership & People Management, Service Excellence, Business & Strategic Management, Capability Development and Executive Coaching.
Maximus conducts performance training in Singapore and Asia. His clientele includes Singapore Airlines (SIA), Singapore Police Force (SPF), Yamato Transport, Yamaha Motor Asia, SingTel, AIA Singapore, and more; Maximus was accredited as an Associate Adult Educator (AAE) by the Institute for Adult Learning (IAL) for playing a significant role in raising the quality of Continuing Education and Training (CET) in Singapore. He holds a Master Degree (MSc) in International Marketing from the University of Strathclyde, UK. Prior to his Performance Coaching career, Maximus was among the Top Performers in the challenging Financial Planning industry, achieving outstanding sales records spanning over 16 years. He was a multiple awards winner and a global convention qualifier to Paris, Japan, China, Australia, Korea and Asia.
