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COACHING for PERFORMANCE

The reason why managers and leaders are not maximizing the potential of their team is not due to the lack of skills but because they have spent years in work but learnt little about coaching. And most of them are not really doing coaching; they are merely instructing and lecturing.

At this 1-day training, Trainer Coach Andy Ng will introduce to you the secrets of successful coaching. Whether you are a new manager or manager with several years of experience, if you want to get more done with your team, this training will give you everything you need to know about how to coach your team to success.

Objective

a. Know the importance and urgency of coaching to performance
b. Understand the elements of successful coaching
c. Carry out coaching steps
d. Know how to apply coaching techniques to different people
e. Evaluate the impact of coaching.

Outline

1. Capability vs Thinking Deficiency in Performance
2. What is Coaching and Its Difference with Counseling, Mentoring and Instruction
3. Test on “Are You Coaching or Instructing?”
4. Situations when coaching work best and when it will not work
5. Six Steps to Coaching for Performance
6. 5-Ways to coaching success: from creating Awareness, getting Accountability and getting Commitment
7. The Coach Toolbox
8. Coaching Leaders and 2nd Leaders
9. Giving Feedback and Motivating Under-Performers
10. The power of Energy level and how to have instant energy
11. The Ultimate of Coaching: Upgrade the BEing of the person
12. Self-Coaching Success
13. When to do when Coaching does not work?

Who should attend

1. Managers, directors and supervisors
2. Team leaders and aspiring managers and supervisors
3. Executives that want to do coaching for themselves and outside of work.

Projected Benefits
1. The participants will have a different mindset towards work and managing people. Other topics covered are self-leadership and self-motivation. Such new mindset will make them become more effective individuals and managers.
2. The participants will be given a tool for Open and Honest communication, which means that problems are highlighted and resolved quickly.
3. Participants will function more effectively at work, be more productive, have consistent service, know how to solve problems and be more empowered at work.
4. Participants that are managers (and PMETs) will have an effective methodology to create a powerful plan of action focused on results as well as a great culture.
5. Based on the above, higher performance at work is expected

Methodology

1. Lively presentations using dynamic talk
2. Exercises, games, discussions and role play
3. Watching of short video clips to drive futher the points
4. Short verbal tests

There will be not just theories but also lively exchanges with the participants. Instead of the trainer telling them the pointers, the participants will also share what they know and the trainer will value add from there.

Testimonials

Profile of Andy Ng

Master Business Coach and Trainer

Speaker, Trainer, Author, Coach and Presenter Andy Ng combines 36 years of work experience, all with the passion to help transform lives with training and coaching

Andy graduates from National University of Singapore with an Honours Degree in Accountancy (Bacc) in 1988. He also has a MBA from Heroit-Watt University of Scotland, United Kingdom, in the year 2000.

From 1997 to 2000, Andy was the Director of Finance, Human Resource and Administration of the world’s 5th largest network equipment manufacturer, Allied Telesis (Asia) Pte Ltd. Andy also has experience in management consulting at KPMG Consulting, audit experience in Deloitte & Touche and in the financial industry in JP Morgan Chase and DBS Vickers Securities.

From May 2001, Andy left his corporate job to become full-time in training and coaching. He was the Singapore licensee of ActonCOACH, the world’s number one business coaching team, in the period 2001-2006. Andy went on to establish his own training and coaching firm Asia Coaching Training from 2006 till now.

The training topics that Andy specialised in include Finance, Leadership, Management, Employee Effectiveness, WeChat and Personal Development. The top 10 most popular course of Andy include How to Be a Better Manager, Sun Tzu Art of War, Financial Intelligence, Cash Flow Success, High Value Employees, Take Charge and Lead, 3 Kingdoms Strategies, 35 Stratagems, Communicate with Power and Successful Sales Strategies.

The few hundred companies that have engaged Andy for in-house training include Singtel, Singapore Power, OCBC Bank, Singapore Polytechnic, Ngee Ann Polytechnic, Siemens, Infineon, NTU Alumni, CPA Australia, Singapore University of Technology and Design, AIA, and many medium and small enterprises, plus non-profit organizations including Lions Club of Singapore, The Salvation Army and Guan Yin Temple at Waterloo Street.

Andy’s training style is always fun, interactive, light-hearted and use lots of videos to illustrate the concepts. He also incorporates games and exercises like lifting people with just 2 fingers, LEVERAGE Board Game, Cash Flow board game, Give it All Dance, Karaoke singing and many others.


At home, Andy has 3 grown-up children. His wife is the Senior HR Manager at YTL Power Seraya and Geneco Electricity. In the community, Andy has been a member of Lions Club of Singapore Beverly Hills since 2004, and has served as Club President, and District cabinet officers over the years. Andy is also a committee member of the Association of Professional Trainers (APTS). He also volunteered in Kwong Wai Siew Hospital, Lions Befrienders, Lions Home for the Elders and other organizations as and when needed.