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Write Effective Minutes
Do you have to write minutes even though you do not like to do so? Do you face challenges while writing minutes? This course will help you acquire the necessary skills to be a good minute-taker who can draft clear and concise minutes.
Objective
By the end of the workshop, you will be able to:
- Understand the objectives of writing minutes
- Know the different types of minutes
- Learn to use active listening, note-taking and summarising skills
Outline
- Types of Minutes
- Principles of Good Minutes
- Listening Skills
- Taking Notes
- Summarising Discussions
- Minutes-writing Exercise
Who should attend
Managers and executives who have to write minutes
Methodology
The training will be conducted using the following:
- Class discussions
- Small group discussions
- Written exercises
Profile of Chia Siang Pio
Chia Siang Pio, a Public Service Commission scholar, graduated from the National University of Singapore with a Second Upper Honours Degree in History. Her other major was English Language. She also holds a Postgraduate Diploma in Education.
After a short teaching stint, she worked in the Ministry of Defence's Director (Policy) Office for seven years; writing policy papers, speeches and talking points for Minister and Permanent Secretary (Defence). She had also served as the key policy advisor to the Minister on overseas trips and was selected to represent MINDEF in several conferences abroad. She was also formerly a Deputy Director in the Incentives and Finance Division of the Singapore Workforce Development Agency. Leading a team of forty managers and executives, she headed the administration of the Skills Development Fund. Her work included the formulation of funding and incentives policies as well as the evaluation of internal budget papers.
She has conducted countless writing courses, including in-house customised ones for public organisations such as Ministry of Defence, Ministry of Education, Ministry of Home Affairs, Ministry of Manpower, National Council of Social Service, Land Transport Authority, A*Star, Public Utilities Board, Maritime Port Authority, Singapore Police Force, Singapore Prison Service and Republic Polytechnic as well as government-related institutions such as NUS Lee Kuan Yew School of Public Policy, SingHealth Academy and National Healthcare Group Polyclinics.
