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Listen NOT To What Is Said... Listen To What IS NOT Said
- Rapport And Communication At The Unconscious Level
Ever heard of this song, "When You Say Nothing At All"?
The start goes like this:
And the last line of the chorus going like this:
While the song may be about love and the connection between two in love, what the song sings about is also true about the communication that happens between you, clients, colleagues and your employer.
Just recall the times when you were part of a closely knitted team and you would realise that even when little is said among the team, a lot of productive work is achieved. And now, recall the times when you were part of a lousy team and you would also realise that even with a lot being said, nothing much is achieved.
Why is this so?
In the first example, there is a strong rapport and high level of communication among the team at the Unconscious and Emotional level. And because of this connection, the synergy among the team members is high and the level of understanding and support is amazing.
And for the latter example, there is almost zero communication without the strong bridge of rapport. Everyone is communicating at the superficial level of just words and logic. There isn't much connection and chances are, everyone is trying to guess what the other is thinking...or not even bothered with what others are thinking.
For any organisation, team and relationship to function at its optimal level, a strong Rapport must first be created before Communication can happen. Remember this, if there is any resistance in communication, FOCUS ON BUILDING RAPPORT FIRST!
In this intensive, highly experiential and practical one-day workshop, you are going to learn the MAGIC of Rapport building, how to connect with anyone almost instantly and effectively communicate. You are also going to learn how to experience relationship with your loved ones at a deeper level.
Ever heard of this song, "When You Say Nothing At All"?
The start goes like this:
It's amazing how you
Can speak right to my heart.
Without saying a word
You can light up the dark.
Try as I may, I could never explain
What I hear when you don't say a thing.
Can speak right to my heart.
Without saying a word
You can light up the dark.
Try as I may, I could never explain
What I hear when you don't say a thing.
And the last line of the chorus going like this:
You say it best...When you say nothing at all.
While the song may be about love and the connection between two in love, what the song sings about is also true about the communication that happens between you, clients, colleagues and your employer.
Just recall the times when you were part of a closely knitted team and you would realise that even when little is said among the team, a lot of productive work is achieved. And now, recall the times when you were part of a lousy team and you would also realise that even with a lot being said, nothing much is achieved.
Why is this so?
In the first example, there is a strong rapport and high level of communication among the team at the Unconscious and Emotional level. And because of this connection, the synergy among the team members is high and the level of understanding and support is amazing.
And for the latter example, there is almost zero communication without the strong bridge of rapport. Everyone is communicating at the superficial level of just words and logic. There isn't much connection and chances are, everyone is trying to guess what the other is thinking...or not even bothered with what others are thinking.
For any organisation, team and relationship to function at its optimal level, a strong Rapport must first be created before Communication can happen. Remember this, if there is any resistance in communication, FOCUS ON BUILDING RAPPORT FIRST!
In this intensive, highly experiential and practical one-day workshop, you are going to learn the MAGIC of Rapport building, how to connect with anyone almost instantly and effectively communicate. You are also going to learn how to experience relationship with your loved ones at a deeper level.
Objective
By the end of the workshop you will be able to:
- Apply NLP Communication Model
- Understand the reasons why communication fails and how to fix them
- Build Instant (Emotional) Rapport with anyone
- "Read" into people's mind
- Feel and connect with the flow of the other person
- Recognise the slightest changes that either make or break Rapport and Communication
- How to positively influence people through simple words
- How to tell if a person is telling the truth or lying
Outline
Self Awareness Practices: The Foundation
Using Body Language to Your Advantage
- Recognising the Pattern of Self
- Enhanced level of Awareness, Honesty and Acceptance towards Self
- Becoming better Connected with our Real Intentions
- Projecting the Real You, Communicating the Real You, Achieving The Real Needs
- Mindfulness Practices
Using Body Language to Your Advantage
- Grasping the essential aspects of Physiological communication
- Eye contact
- Facial expression
- Hand gestures
- Body posture and movement
- Appearance
- Touch
- Spatial - Sensory Acquity practices to better sense others
-Where to look
-How to look
-How better to sense and feel
-Signs and signals
-Noticing changes, discrepancies, incongruities and patterns - Practice, Practice, Practice
- Putting It All Together
Who should attend
Leaders, managers, supervisors, front-line staff and anyone in a position where you want to enhance and deeply connect with others.
Testimonials
"Ken is a very engaging & animated trainer who is able to listen closely & facilitate the group exercises effectively"
IT Consultant, Public Service Division, Prime Minister's Office
"The workshop is well-organized & easy to understand. Trainer is very engaging, and is open to share examples & experiences with the trainees. Good Job!"
Assistant Manager (PSLE) , Singapore Examinations and Assessment Board
"Ken is a very knowledgeable trainer & have fun through out the entire course duration"
Finance Officer, Science and Engineering Institutes
"Applicable to work as well as interpersonal relationships. Good speed of activities, both pair and group exercises. Trainer is very passionate and knowledgeable"
Deputy Director, JTC Corporation
Trainer gives beyond the workshop needs and shares tips to address on questions
Minister of Manpower
IT Consultant, Public Service Division, Prime Minister's Office
"The workshop is well-organized & easy to understand. Trainer is very engaging, and is open to share examples & experiences with the trainees. Good Job!"
Assistant Manager (PSLE) , Singapore Examinations and Assessment Board
"Ken is a very knowledgeable trainer & have fun through out the entire course duration"
Finance Officer, Science and Engineering Institutes
"Applicable to work as well as interpersonal relationships. Good speed of activities, both pair and group exercises. Trainer is very passionate and knowledgeable"
Deputy Director, JTC Corporation
Trainer gives beyond the workshop needs and shares tips to address on questions
Minister of Manpower
Profile of Ken Casimir Koh
Top L&D Leader 2023 SEA, Certified ChatGPT Expert, Certified Behavioural Consultant (D.I.S.C.), NLP Master Practitioner, Enneagram Practitioner, Brian Tracy sales trainer, S.P.O.R.T coach, Professional trainer, Digital Marketing consultant.
For more than 20 years, Ken has taken the path less traveled to pursue his passion and love for training and coaching people to achieve success. Thus far, Ken has personally trained and coached over 60,000 children, teenagers, parents, teachers, scholars, managers, directors, team leaders and sales professionals from Singapore, Malaysia, Indonesia, China and Hong Kong.
Ken’s training simply delivers!
With his keen sense and awareness, Ken always provides subtle prompts and questions that enable his trainees to uncover the much-needed answers within themselves.
My Passion - Developing People and Organizations to Fullest Potential and Evolutionary Calling.
My Calling - Create a positive and lasting impact in this world.
