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Preventing Burnout in Your Team

Burnout is increasingly as employees are being asked to do more with less. Adding to this in recent times are drastic market changes, frequent company reorganisation, and global supply chain concerns. As a leader, you can see the toll this is taking on your team members, yet you might be powerless to external environment and internal KPIs. So what can you do to support your team members and prevent burnout? And how do you know when it is time you need to step in and take action?

Objective

• Understand what is burnout
• Know the signs of burnout in the team
• Understand why leaders need to take action to prevent burnout in the team
• Learn when to step in to take action to prevent burnout
• Learn what leaders can do to prevent burnout in the team

Outline

Module 1: Understanding Burnout
Understand what is burnout and how coaching differs from just overwork or exhaustion.

Module 2: Importance of Burnout Prevention
Discover the reasons why it is imperative for you to prevent burnout in your team.

Module 3: Burnout Assessment
Assess the degree of burnout in your team with a research-backed medical tool. Learn how to spot crucial difference in the degrees of burnout with yourself and your team.

Module 4: Burnout Prevention
Know the 3 components of burnout and how to prevent each one from escalating.

Module 5: Burnout Case Studies
Practice the burnout prevention techniques on a series of different case studies based on real teams.

Module 6: Handling Team Members with Burnout
Acquire the skills to assess and manage team members at risk of burnout.

Who should attend

- Leaders
- HR (to coach leaders in the skills)

Methodology

Experiential learning, classroom learning, individual reflection, group discussion, class discussion, practice, roleplay, case study, lecture

Profile of Serene Seng

Over ten years of interesting and dynamic work experiences in consulting and training, health and beauty industry, entrepreneurial business, construction and education services.

In her last position as General Manager for an overseas management consulting firm, Serene specialised in organizational development for healthcare, wellness, fitness, and education industries as well as government ministries.

She also designs and facilitates customized experiential programs and has been invited to speak by Singapore Telecoms, Land Transport Authority, Citibank, NTUC Income, and Ogilvy as well as interviewed by MediaCorp Radio and Singapore Press Holdings.

Previously, Serene was Business Development Manager for a distribution company, developing the regional market for them. Prior to that, she was a Business Development Manager at an electrical engineering firm developing new initiatives for business opportunities in labour supply to be based in India. Her main focus on both assignments was building new markets for strategic operational development and business ventures in South East Asia.

As an entrepreneur, she had her own consultancy seeing clients for health management issues. She also set up from scratch a consultancy company and brought its sales to seven figures in four years.

Certifications:
• Masters in Human Nutrition (Deakin University)
• Bachelors in Business Administration (National University of Singapore)
• Clinical Exercise Specialist (American College of Sports Medicine)
• Graduate Diploma in Comprehensive Psychology (Association for Psychology)
• CPR and AED (American Heart Association)
• Workplace Health Consultant (Health Promotion Board of Singapore)
• Practicing Management Consultant (PMC Certification Board)
• Advanced Certificate in Training and Assessment (Workforce Development Agency of Singapore)