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Communicate to Collaborate: Unlocking Team Success through Effective Communication
Communicate for Success: Embrace Diversity, Effective Strategies, Strong Relationships"
In today's diverse work environment, effective communication is vital for success. This course explores principles of inclusive communication, strategies for effectiveness, and relationship management. Gain practical skills, navigate differences, and achieve exceptional results.
In today's diverse work environment, effective communication is vital for success. This course explores principles of inclusive communication, strategies for effectiveness, and relationship management. Gain practical skills, navigate differences, and achieve exceptional results.
Objective
The objective of this course is to empower learners with the necessary skills and knowledge to enhance team communication and collaboration in diverse work environments. Participants will gain an understanding of the impact of behaviour on team communication and develop a strong appreciation for inclusiveness.
The course aims to provide learners with a foundation in the principles of effective communication. Participants will learn how to apply these principles to foster understanding and synergy within their teams. They will explore a range of communication strategies designed to bridge differences and promote collaboration among colleagues, stakeholders, and customers.
This course will delve into the role of leadership in effective communication. Participants will gain insights into leadership communication techniques that inspire and motivate teams, fostering a culture of open and transparent communication within their organizations. Finally, learners will develop the skills necessary to manage relationships with both internal and external customers through effective communication.
The course aims to provide learners with a foundation in the principles of effective communication. Participants will learn how to apply these principles to foster understanding and synergy within their teams. They will explore a range of communication strategies designed to bridge differences and promote collaboration among colleagues, stakeholders, and customers.
This course will delve into the role of leadership in effective communication. Participants will gain insights into leadership communication techniques that inspire and motivate teams, fostering a culture of open and transparent communication within their organizations. Finally, learners will develop the skills necessary to manage relationships with both internal and external customers through effective communication.
Outline
By the end of this course, participants will have the ability to:
✓ Understand the impact of behaviour on team communication and embrace inclusiveness.
✓ Apply principles of effective communication to foster understanding and synergy.
✓ Implement communication strategies to bridge differences and promote collaboration.
✓ Facilitate effective communication through active listening and clear articulation
✓ Identify common mistakes in communication and employ strategies to overcome them.
✓ Utilize leadership communication techniques to inspire and motivate teams.
✓ Gain insights into psychometric assessments for self-awareness and understanding team dynamics.
✓ Manage relationships with internal and external customers through effective communication.
✓ Understand the impact of behaviour on team communication and embrace inclusiveness.
✓ Apply principles of effective communication to foster understanding and synergy.
✓ Implement communication strategies to bridge differences and promote collaboration.
✓ Facilitate effective communication through active listening and clear articulation
✓ Identify common mistakes in communication and employ strategies to overcome them.
✓ Utilize leadership communication techniques to inspire and motivate teams.
✓ Gain insights into psychometric assessments for self-awareness and understanding team dynamics.
✓ Manage relationships with internal and external customers through effective communication.
Who should attend
This program is tailored for individuals in various roles within an organization, such as HR Professionals, L&D Professionals, Department Heads, Senior Managers, Managers, and Leaders, who are responsible for workforce planning and management. Their objective is to support the strategic business plan by building a resource-efficient and agile organization.
Methodology
✓ Lecture-based instruction
✓ Collaborative/team-based learning
✓ Case-based learning
✓ Inquiry-based learning
✓ Flipped classroom
✓ Project-based learning
✓ Self-directed learning
✓ Collaborative/team-based learning
✓ Case-based learning
✓ Inquiry-based learning
✓ Flipped classroom
✓ Project-based learning
✓ Self-directed learning
Testimonials
It's a pity that we had to conduct this online due to the pandemic. Norintan is a great and engaging facilitator. I can only imagine how much more we will learn during an in-person class.
Trainer is very friendly, effective in helping participants to understand the framework and concepts
The learning materials are great, Furthermore, the trainer is really very experienced. I have learnt a lot from her and other participants.
Ms. Norintan was extremely knowledgeable and engaging! I really wished that this was in classroom instruction. I learned quite a lot from this session.
I’m new to HR and office work, so the information was easy to understand and useful for my practice.
Simple and easy material/case studies to reference on. Trainer was engaging and there isn't any dull moment.
Trainer is very friendly, effective in helping participants to understand the framework and concepts
The learning materials are great, Furthermore, the trainer is really very experienced. I have learnt a lot from her and other participants.
Ms. Norintan was extremely knowledgeable and engaging! I really wished that this was in classroom instruction. I learned quite a lot from this session.
I’m new to HR and office work, so the information was easy to understand and useful for my practice.
Simple and easy material/case studies to reference on. Trainer was engaging and there isn't any dull moment.
Profile of Norintan Shariff
Norintan is an accomplished people developer with over 15 years of experience in the learning and development space. With a diverse background spanning several industries, including retail, tourism, hospitality, service excellence, leadership, people management, and business management, Norintan has developed a broad skill set in identifying learning needs, designing and delivering training programs, and measuring training effectiveness.
Prior to her career in learning and development, Norintan spent over three decades in senior leadership positions across various industries, where she demonstrated exceptional leadership abilities, business development skills, and negotiation skills. As an independent professional, Norintan values excellence and demonstrates meticulousness in all aspects of her work.
Norintan is a highly skilled professional with expertise in strategic planning, human capital management, leadership and people management, and customer relationship management. She has a proven track record of developing and implementing plans that optimize employee engagement, retention, and productivity, as well as creating and maintaining long-term partnerships with clients to enhance customer loyalty and profitability. Her critical thinking skills and commitment to excellence make her a valuable addition to any team. Her training expertise and experience can add significant value to any organization seeking to improve its performance, develop its people, and achieve sustainable growth.
Norintan holds the certification of Master of Training & Development from Griffith University, Bachelor of Business Administration (BBA), Business Administration and Management from University of South Australia; Higher Diploma in Hotel Management. Diploma in Adult and Continuing Education (DACE); Advanced Certificate in Training and Assessment (ACTA);
