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2-Day Write and Speak It Right, Technically

Reports and proposals are the lifeblood of decision making and monitoring in business. Ideally, they provide relevant, vetted information that allows a reader to easily understand both context and implications and make an informed decision. However, too often, important information is buried and organization is muddled. Writing and presenting materials can feel like a time-draining burden, which many Technology Specialist dread.

This 2-day program teaches you the optimal planning and writing process to convey technical and complex information effectively. You will learn how to write more efficiently and present materials skillfully, saving you time and reducing frustration.

Objective

By the end of this workshop, participants will be able to:

√ Understand and avoid the common errors in technical writing
√ Employ guided technical writing skills
√ Write clear and convincing technical documents
√ Acquire basic skills for delivering a professional presentation
√ Avoid common pitfalls during presentation
√ Make confident and impactful presentations to target audience

Outline

Introduction to Technical Writing
√ Problems Faced by Technical Writers
√ Ten Cs of Effective Technical writing
√ Guidelines for Better Writing

The Writing Process
√ 7 Steps of the Writing Process
√ Effective Openings of Reports
√ Effective Closings of Reports
 
Guidelines for Technical Documents
√ Various Types of Technical Documents
√ Basic language of agreements
√ Problem Solving and Project Status Reports
√ Proposal for Technology Projects and Procurement
√ Manuals and Technical Specifications
√ Emails and Minutes of Meetings
√ Convincing Your Reader(s)
√ How to make a heavy Technical Document more stimulating

Preparing for the Presentation
√ Analyzing the target audience and their expectations
√ Organizing, structuring and supporting ideas
√ Developing effective visuals for impactful presentation

Effective and Confident Presentation
√ Understanding impactful words and having a confident start
√ Involving the audience and handling questions
√ Common pitfalls in delivery and communication
√ Ending the session well

Who should attend

Technical writing is a skill required by all types of industries - from manufacturing, F&B to research laboratories; particularly for individuals looking to improve their technical writing skills to become more effective in communication, or in an industry that involves technical or financial analytical documents and reports.

Methodology

This program will be conducted through mini-lectures, interactive activities, hands-on exercises, group discussions and case studies.

Profile of Swing Goh

DISC Flow® Certified Trainer | Keynote Speaker | Life Coach | People Developer | Facilitator | Change Consultant | Infopreneur

Swing Goh is a Facilitator, Speaker, People Developer, and Courseware Designer with nearly 18 years of extensive experience in hands-on Engineering, Quality, Project Management (in the manufacturing industry), and Customer Service within multinational corporations and various industrial sectors. Her diverse skill set, resourcefulness, and innovative approach make her a highly effective and inspiring facilitator in adult learning.

Swing excels in working within multi-cultural and diverse environments, which enhances her ability to connect with and relate to professionals from different backgrounds. This skill has contributed significantly to her success as a facilitator.

She facilitates WSQ Employability Skills, Generic Manufacturing, and Service Excellence modules, along with customized programs. Her clients include AB Scitex, AMK Town Council, ASME, Broadcom, CHASSasia, Dialog Asia, Evergreen Shipping, Food Empire, Food Junction, Fu Yu Manufacturing, Hexon Technology, Home Team Academy, Jurong Port, K Box, Leonian Holdings, Makino Asia, Maybank, MINDEF, New Port Duty-Free, Oil States Industries, Singapore Power, Singapore Technologies Marine Ltd, Swiss Precision, and Wine Connection, among others. In addition to her facilitation work, Swing is actively involved in courseware development and consultancy, including conducting Training Needs Analysis for corporate clients.

Swing holds a Master’s Degree in Engineering Science (Engineering Management) and a Diploma in Quality Assurance Engineering. She is a professional coach in Transformative Coaching, an International Coach Federation (ICF) approved training program, and is IBM certified in AI and Design Thinking.