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Effective Dialogues and Conversations at Work
Today, coaching is no longer a fad, or the latest trend in management. Coaching is increasingly recognized as a methodology for creating more effective conversations, for assessing and reformulating values and goals, and reaching for solutions. Coaching is a conversation, a dialogue in which two individuals explore a topic to gain greater understanding. Dialoguing is employed in coaching create new knowledge, to explore possibilities and generate action. Organizations have come to understand that effective performance depends on effective relationships. For leaders and managers, the ability to interact with employees by using "coach approach" is now widely regarded as a core competency, an essential skill set. To acquire these skills would mean much better engagement at work. Collaborative and innovative work would be achievable.
Objective
- Learning about context of coaching and coaching environment
- Acquire skillful application of dialoguing
- Remove barriers to communication or conversational blind spots
- Achieve effective listening skills, questioning, and reframing
Outline
- Understanding coaching relationship and coaching environment
- Understanding the role of a coach
- Understanding major impediments to true communication and open dialogue
- Applying techniques for overcoming barriers to communication
- Experiential practice of effective listening, questioning and reframing
- Applying life issue profile: biological profile, life balance profile and values profile as guide for structuring coaching questions
Who should attend
Leaders, Senior Executives, People Managers, and Professionals keen to beef up their psychological insights and skills
Methodology
Interactive discussion, psycho-drama approach, psychological group process, role assumption technique, and psychoanalytical games.
Profile of Dr. Richard Lim
Director, Southeast Asia, Professional School of Psychology, California, USA
Clinical Supervisor, American Psychological Association (APA), Singapore Association for Counselling (SAC)
Professional Member, American Group Psychotherapy Association (AGPA)
Professional Member, Singapore Psychological Society (SPS)
Doctorate, PsyD, Clinical Psychology, Professional School of Psychology, California
Master in Social Science in Counselling, University of South Australia
Graduate Diploma in Psychotherapy, Graduate School of Medical Studies, National University of Singapore
Bachelor in Arts and Social Science (HONS), National University of Singapore
Accredited Training Consultant, Legacy Leadership, Texas, USA
Accredited Consultant Trainer, Coach-based Consulting, Santa Fe Center, USA
Advanced training in Mindfulness, Psychodrama, Couple Therapy & Narrative Therapy
Richard focuses his professional consultancy on leadership development and organization coaching. He has worked with groups of leadership staff from multi-national companies like Coca Cola, Microsoft, PriceWaterhouseCooper, Shell, Lucent Technologies, Motorola, Barclays Capital, National Panasonic, Fujitsu, Courts, PSA, Continental Auto; International agencies like YMCA, Outward Bounds and World Vision; local government organizations and community institutions such as State Court, NIE, Ministry of Health, Ministry of Trade & Industry, National Environment Agency, National Council of Social Services, Singapore Sports Council, People’s Association, National Centre for Leadership Institute.
Richard works actively with parents of diverse professional backgrounds in Singapore and Jakarta for more than 15 years. As a Clinical Psychologist and Psychotherapist, he is appointed by the Ministry of Social & Family Development and Ministry of Education in Singapore to train both parents and teachers in matter of child, family and education development. Richard was tasked by the Singapore government to oversee various youth projects in Singapore tackling issues on adolescent relationship and sexuality. These were successfully carried out from 2007 till 2014. Richard was also actively managing young adult relationship concerns in Singapore supported by the Social Development Unit under Prime Minister Office. Currently, Richard is the Consultant Psychologist to oversee and train government officials on resilience and wellness with both public and private sector organizations. In the earlier part of Richard’s career, he was a diplomat analyst of Singapore with extensive travels round the world to manage foreign affairs matters.
Richard collaborates with prominent universities in Singapore like NUS and Nanyang Technological University (NTU) in training and supervising graduate students and alumni professionals in the application of behaviour science in organizations and the community. Richard was an Adjunct Lecturer at Nanyang Technological University (NTU), Nanyang Business School on management and leadership.
Richard has written professionally for various educational and organizational development projects. Richard has given frequent media interviews on his specialty to Jakarta Now, What’s New Jakarta, The Straits Time, FM93.8Live, Japanese TV, Taiwanese TV and European media programs.
