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Managing the Google Way: Leading for the Future

The leader of the future knows there is more to being a leader than longer hours and greater responsibility. Becoming a leader is a whole new role and demands a new mindset. In addition, there are certain critical behaviors that top managers exhibit more than average managers. What got you here will not take you to the next level. How can you develop the growth mindset and become a multiplier of talents? How can you express yourself clearly, listen empathetically, give helpful feedback, coach and develop your team, and even inspire others?

Above all, you must choose and develop your mindset and role: whether to be a manager or a leader, a cog in the machine or an artist, lord of your fiefdom or nurturer of talent.

This program is based on the essential qualities of a leader as identified by Google in a wide-ranging study of their own managers. It is designed to help new managers develop the mindset and behaviors of an effective manager quickly and efficiently, while preparing them for a disruptive future.

Objective

Outline

1. The Leader's Roles

• A brief history of management
• Leadership disrupted
• Manager, leader, boss, and coach
• Characteristics of a great leader
• The Big Picture of Everything
• Are you a Multiplier?
• Google's secret sauce: Nuggets from the data mine

2. Asserting Yourself in Your New Role

• Transitioning from member to manager
• The Window of Opportunity: First impressions
• Vitamin C - Confidence
• Vitamin A - Assertiveness
• Vitamin E - Enthusiasm
• The trust equation

3. Communicating with Your Team

• Active vs. Empathetic listening
• Language matters: Tone, toss backs, yes but, and the pointed why?
• Power words and the active voice
• The growth mindset
• Giving feedback
• Magic questions for performance review
• Conducting difficult conversations
• The art of the compliment

4. The Inspiring Leader

• What is your brand? Your values?
• Charisma and presence
• Passion and purpose
• Your Action Plan

Who should attend

This workshop is suitable for anyone, but is especially useful for new managers, supervisors, team leaders, department heads, sales managers, business development executives, government officials, educators, entrepreneurs, intrepreneurs, and anyone who leads in any capacity.

Includes: Workbook, full-color laminated reference guide, a copy of Kickass Business Presentations by David Goldwich, and certificate.

Methodology

Profile of David Goldwich

David is a "reformed" lawyer who is committed to helping people get what they want by teaching them how to play the negotiation game and be assertive, compelling, persuasive communicators. Born and raised in Miami, Florida, USA, David has been living in Singapore and working throughout Asia since 1999.

David has MBA and JD degrees from accredited and respected bricks-and-mortar universities. He practiced law in the United States for more than ten years, arguing before judges and political, government, and community bodies. He knows how to persuade the toughest audiences. David is trained as a mediator and has managed small businesses as well.

Recognizing that lawyers perpetuate rather than solve problems, David began lecturing and training in 1995. He has taught at the tertiary level in the USA and in Singapore. As a trainer, David applies the "80/20 Rule" by identifying the few critical tools necessary for the greatest improvement and presenting them in a form that is easy to learn and simple to use. An engaging and award-winning speaker, David uses humor and stories culled from his own experience as a lawyer, businessman, and father to help people reach breakthrough changes in their personal and professional lives. David is the author of four books and numerous articles in his field of expertise.

Some of David's recent projects in the region include Allianz Insurance Management Asia Pacific, American Express, Citibank, Caterpillar, Siemens, Singapore Technologies, Panalpina World Transport, BP, Shell, Petronas, Singapore Refining Company, Deutsche Bank, Amtek Engineering, BHP Billiton, Carl Zeiss, Cold Storage, Mitsui Chemicals, Chevron Phillips Chemicals, General Mills, Boston Scientific, Republic of Singapore Navy, Land Transport Authority, IRAS and Ministry of Foreign Affairs