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Developing Facilitation Skills

Learn how to plan well, keep members involved, and create real leadership opportunities in your organization and skills in your members.

One of the most important sets of skills for leaders and members are facilitation skills. These are the "process" skills we use to guide and direct key parts of our organizing work with groups of people such as meetings, planning sessions, and training of our members and leaders.

Whether it's a meeting (big or small) or a training session, someone must shape and guide the process of working together so that you meet your goals and accomplish what you've set out to do. While a group of people might set the agenda and figure out the goals, one person needs to concentrate on how you are going to move through your agenda and meet those goals effectively. This is the person we call the "facilitator."

Objective

After completing this 1 Day Session, you shall be able to:

• Define facilitation and that of teaching and training.
• Identify the Roles of a Facilitator.
• Recognize the Qualities and Attributes of a Facilitator.
• Comprehend the different between content and process.
• Comprehend the critical steps in Facilitating a Session.
• The Do’s and Don’ts in Facilitating a Session.
• Overcome common facilitation challenges.
• Prepare and Facilitate a Actual Session.

Outline

AM

• Introduction and Course Overview
• Your Expectations?
• What is Facilitation?
• Why Facilitation?
• Basic Essentials of a Facilitator

Break

• Facilitation Focus
• Facilitation Process/Steps
• Critical Competencies and Pitfalls

Lunch

• Recognize and Overcome facilitation challenges
• Preparing a Session

Break

• Facilitating A Session
• Common Insights
• Summary and Conclusion
• Action Sharing

Who should attend

Human Resources Personnel, Line Managers/Supervisors/Leaders, Team Leaders, Project Leads, Meeting Managers, In-house Facilitators, Trainers or anyone in the organization who wants to further enhance their facilitation skills.

Methodology

Testimonials

1) Very interesting, informative training. Looking forward to applying these skills in operation.

2) Learnt the art of facilitating meetings. Thank you for your training. I like your course especially the handling challenges and different ways to response.

3) Good reinforcing training to my current experience. Will implement extra skill sets learnt from now onwards.

4) Great training to make facilitation more effective.

5) It is a very good training and will be better for management to attend this training as well.

6) For team meeting, problem solving, brainstorming very good tools and techniques.

7) Love the practical sessions on facilitating a session. Good experiences and insights gain.

8) informative and personable facilitator

thank you for being generous in sharing knowledge not part of the course. Really appreciate it!

Helps reinforced my understanding and facilitation and what I am doing.
Fei Yue Community Services

- Very applicable and useful to future facilitation session
- Well structured and material most area in good time
- Trainer very knowledgeable and entertaining, managed the topic and time well
Singapore Institute of technology

Profile of David Ong

David has more than 28 years of Managing, Developing and Training Human Capital both local and regional countries which includes, Japan, South Korea, Myanmar, Bhutan, Hong Kong, Malaysia, Indonesia, Thailand, Vietnam, Taiwan, Bhutan, and various provinces of China.

His vast training experiences and travels make him a close Business Consultant with numerous corporations, collaborating them in their Organization Development in areas related to Values and Culture, Change Management, Change Implementation, Training Needs Analysis, Training Evaluation, and Leadership Competency Model.

His niche areas are delivering Leadership Competency Related Programs; i.e., Project Management, Change Management, Decision Making, Problem Solving, Creativity, Innovation, Negotiations, Diversity Management, Team Enhancement, Communications, People Skills, and Human Behavioral Science(Psychology/Sociology).

He also set up, equipped, and trained numerous Organization HR Practitioner in areas like; Change Framework and Model, Training Needs Analysis, Training Design and Development, Training Delivery, Training Evaluation, and Facilitation Skills.

As a Master Consultant and Facilitator, he has developed hundreds of facilitators and trainers across the regions.

David has experience in the following areas-

Organization Development employing 7S Mc Kinsey Framework
Change Management and Implementation
Leadership and Management Skills - Project Management, Decision Making, Problem Solving, Team Management
Sales Training - BAT, Negotiations, Key Account Management, Team Management.
Training and Development Cycle - Needs Analysis, Delivery, and Evaluation
People Skills - Communication, EQ, Profiling
Train the Trainer - Presentation, Facilitation, and Preparation
Coaching for Performance, Personal Success & Mentoring
Business Consultation for Organization Culture, Learning and Development
Conducted numerous Team building programs across the region.