Irene Ko
Irene is a distinctive Associate Facilitator/ Consultant with more than 25 years of valuable experience. She has accumulated vast knowledge and experience working in the human resource department of a prestigious American MNC, specialising in talent recruitment. In addition, she holds the role of a Deputy Head of Department at a Secretarial & Business School. A result-oriented person and anchored with a strong sense of integrity and professionalism. She believes in life-long learning for success and brings value to her training. A professional trainer with refined emotional quotient and communication experience, offers the perfect balance that is critical in her role to inspire invaluable participants. Her HR talent recruitment, including a psychometric assessor/coach, position her sharply and competently in the areas of training, coaching and assessing.
Irene’s diverse training experience spanned across several organisations including civil service & statutory boards, uniformed groups, multinationals & corporate clients.
Key training domains include; Communication & Emotional Intelligence, Interviewing & Coaching Skills, Supervisory & Team Management, Service Excellence & Customer Service, Managing Change & Job Redesign, Establish Relationship for Customer’s Confidence, Problem Solving, Secretary Leadership & Management Support, Written Communication, Workplace Literacy, WSQ framework and personal mastery.
Sectors she had trained namely; Retail, Hospitality, Govt Schools, Institution, Manufacturing, Automobile, Supermarkets, Automobile, Logistics, Banking, Insurance & Finance, Early Childhood, Aerospace, Maritime, Jobseekers, etc
Her Key Clientele List include HDB, LTA, MINDEF, RSAF, PSA, STA (Taxi), Jurong Port, Singapore Police Force, Hospitals (AH, CGH, TTSH, KKH, NTFGH, SKH), Ngee Ann & Singapore Polys, ITE, NTUC Income, ST Engineering, CIMB bank , JJ Pepperdine, Sime Darby, Anglo American, Vantage Motors, Daikin Asia, CK Tangs & Eu Yan Sang.
In addition to a Bachelor of Arts degree & Professional Diploma in Management, Irene has obtained Professional Qualifications from the leading organisations:
- Diploma in Adult and Continuing Education (DACE, IAL-SUSS)
- Advanced Certificate in Training and Assessment (ACTA - WDA)
- Certified in Curriculum (Literacy) & Training Leadership (CTL/WDA)
- Certificate in TESL (Teaching English RELC)
- Accredited Basic Intensive Training on Choice Theory & Reality Therapy (William Glasser Inst)
- Accredited Psychometric Assessor (Talent 2)
- Certified Professional AGILE Facilitator/Coach (ICP-ATF/ICP-ACC)
- Certificate in Basic Design Thinking (IDEO)
- Certified Trainer in CSP, GEMS & On-Site-Bite Size PGEMS (WDA)
- Member of Adult Educator Network (community of practice)
- Member of Institute of Adult Learning (AE Professionalisation) - recognises adult educator as professional for pedagogical and professional excellence
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