| Event Profile | |
| Class/ Online | Classroom |
| Date | March 04, 2019 |
| Time | 9:00am to 5:00pm |
| Venue | Mandarin Orchard Singapore 333 Orchard Road Singapore 238867 |
| Fee | 7% GST will apply SGD 500.003 & above: SGD480.00 each For Member SGD 475 3 & above: SGD456 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Other Date(s) | 1) Jul 05, 2024 2) Oct 07, 2024 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
Do you consider yourself to be shy or introverted? Do you find yourself tongue-tied or at a loss for words when having a conversation? Do you ever feel uncomfortable interacting with others in everyday situations? Do you feel you lack confidence or the social skills to have rewarding conversations? Many people in this position are operating from an old script that tells them they are just not good at conversation. In this workshop, we will rewrite that script from the past and make it relevant for the present and future.
The simple act of conversation has a major impact on the quality of your life, relationships, and the success you enjoy. The words you use shape the way you feel about yourself and the way others perceive you.
To be truly successful in work and in life you must master the art of conversation. You must learn how to build rapport and trust, listen empathetically, create understanding, read and use body language effectively, make small talk, and develop an entire array of communication skills.
This intensive, one-day workshop is heavy on role plays and practical skill building. This workshop is suitable for anyone, and is especially useful for those who feel shy, nervous, uncomfortable, or at a loss for words in social interactions. Recommended for new managers, supervisors, customer service officers, sales and marketing professionals, entrepreneurs, educators, technical professionals, and administrative staff, and anyone who wants to move up in the world.
The simple act of conversation has a major impact on the quality of your life, relationships, and the success you enjoy. The words you use shape the way you feel about yourself and the way others perceive you.
To be truly successful in work and in life you must master the art of conversation. You must learn how to build rapport and trust, listen empathetically, create understanding, read and use body language effectively, make small talk, and develop an entire array of communication skills.
This intensive, one-day workshop is heavy on role plays and practical skill building. This workshop is suitable for anyone, and is especially useful for those who feel shy, nervous, uncomfortable, or at a loss for words in social interactions. Recommended for new managers, supervisors, customer service officers, sales and marketing professionals, entrepreneurs, educators, technical professionals, and administrative staff, and anyone who wants to move up in the world.
Objective
- Understand the fundamental principles of communication
- Use language for its descriptive and creative powers
- Learn how to express yourself clearly, concisely, and confidently
- Write an empowering story that serves you
- Create a killer first impression
- Introduce yourself memorably
- Make friends and business connections
- Initiate conversations with others
- Sustain a conversation without being at a loss for words
- Develop active and empathetic listening skills
- Present yourself with confidence and poise
- Learn how to read body language
- Learn how to give meaningful compliments
- Ensure that you never run out of things to talk about
- Be comfortable when speaking impromptu
- Master a variety of techniques to communicate effectively with others in everyday situations
Outline
Introduction
Preparing Yourself
Connecting With Others
Making Small Talk and Everyday Conversation
Tips for the Extraordinary Conversationalist
- 10 Magic Keys of Communication
- Abracadabra! Words are magic
Preparing Yourself
- Myths and fears
- Write your own story
- Confidence: Communicating from the inside out
- The soundtrack of your life
- The Maqic Question: How can I help?
Connecting With Others
- First impressions
- The Halo Effect
- How to introduce yourself
- Building rapport
- Body language
- Be interested (not interesting) and curious
- Asking questions
- Active and empathetic listening
- Listening do’s and don’ts
Making Small Talk and Everyday Conversation
- How to strike up a conversation
- Joining a conversation
- How to keep it going
- Time to say goodbye
- Flirting (not what you think!)
- How to give a compliment
Tips for the Extraordinary Conversationalist
- Formal or casual?
- Communicate to express, not to impress
- Active and passive voice
- Jargon and slang
- Watch your tone
- Power words
- Enthusiasm!
- Yes, and ...
- Toss backs
- Not very!
- What to talk about?
- Speaking impromptu
Methodology
- Presentation / discussion
- Interactive practice sessions
- Group work
- Role plays
- Videos
David Goldwich's Profile
David is a "reformed" lawyer who is committed to helping people get what they want by teaching them how to play the negotiation game and be assertive, compelling, persuasive communicators. Born and raised in Miami, Florida, USA, David has been living in Singapore and working throughout Asia since 1999.
David has MBA and JD degrees from accredited and respected bricks-and-mortar universities. He practiced law in the United States for more than ten years, arguing before judges and political, government, and community bodies. He knows how to persuade the toughest audiences. David is trained as a mediator and has managed small businesses as well.
Recognizing that lawyers perpetuate rather than solve problems, David began lecturing and training in 1995. He has taught at the tertiary level in the USA and in Singapore. As a trainer, David applies the "80/20 Rule" by identifying the few critical tools necessary for the greatest improvement and presenting them in a form that is easy to learn and simple to use. An engaging and award-winning speaker, David uses humor and stories culled from his own experience as a lawyer, businessman, and father to help people reach breakthrough changes in their personal and professional lives. David is the author of four books and numerous articles in his field of expertise.
Some of David's recent projects in the region include Allianz Insurance Management Asia Pacific, American Express, Citibank, Caterpillar, Siemens, Singapore Technologies, Panalpina World Transport, BP, Shell, Petronas, Singapore Refining Company, Deutsche Bank, Amtek Engineering, BHP Billiton, Carl Zeiss, Cold Storage, Mitsui Chemicals, Chevron Phillips Chemicals, General Mills, Boston Scientific, Republic of Singapore Navy, Land Transport Authority, IRAS and Ministry of Foreign Affairs
David has MBA and JD degrees from accredited and respected bricks-and-mortar universities. He practiced law in the United States for more than ten years, arguing before judges and political, government, and community bodies. He knows how to persuade the toughest audiences. David is trained as a mediator and has managed small businesses as well.
Recognizing that lawyers perpetuate rather than solve problems, David began lecturing and training in 1995. He has taught at the tertiary level in the USA and in Singapore. As a trainer, David applies the "80/20 Rule" by identifying the few critical tools necessary for the greatest improvement and presenting them in a form that is easy to learn and simple to use. An engaging and award-winning speaker, David uses humor and stories culled from his own experience as a lawyer, businessman, and father to help people reach breakthrough changes in their personal and professional lives. David is the author of four books and numerous articles in his field of expertise.
Some of David's recent projects in the region include Allianz Insurance Management Asia Pacific, American Express, Citibank, Caterpillar, Siemens, Singapore Technologies, Panalpina World Transport, BP, Shell, Petronas, Singapore Refining Company, Deutsche Bank, Amtek Engineering, BHP Billiton, Carl Zeiss, Cold Storage, Mitsui Chemicals, Chevron Phillips Chemicals, General Mills, Boston Scientific, Republic of Singapore Navy, Land Transport Authority, IRAS and Ministry of Foreign Affairs
