In the current VUCA world where change is the only constant, leaders and staff need to be properly equipped with the necessary skills to cope with the challenges that such change brings. Effective coaching is a critical skill that leaders must have to facilitate change and improve organisational success.

Objective

At the end of the course you will be able to:

1. Identify Coaching Opportunities
2. Identify Learning & Development Opportunities
3. Understand How adult learn
4. Use a Structured Coaching Process

Outline

1. Foundations For Effective Coaching
- Identify difference between: Teaching, Training, Coaching, Facilitating and Mentoring

2. Spotting Learning & Development (Coaching Opportunities)
- Structured Learning Model

3. Understanding How Adults Learn
- Stages of Adult Learning and Adult Learning process & model for changing behaviour

4. The Stages of the Adult Learner
- Stages of the adult learner - needs and applying appropriate coaching styles

5. The Coaching Process
- Using a structured coaching process for coaching
- Developing a formal coaching session plan

6. Practical Role Play on Coaching
- Practice in coaching

Who should attend

The workshop is specifically designed to equip leaders with the holistic understanding of proper coaching so that their staff can learn new skills and improve their performance as quickly as possible.

Methodology

A combination of exercises and experiential activity will be used to enable participants to experience, reflect and internalize the concepts and skills covered.

Jeremy Kang's Profile

Jeremy graduated with a BBA (Hons) from the NUS in 1983 and holds a Diploma in Training Management, ITD (UK) and an MBA from Macquarie University, Australia.

As a trainer and consultant, Jeremy has more than 30 years of industry experience in helping companies shape and develop high-performance behaviour.

Jeremy’s experience includes the establishment of training centres, development of competency-based, business driven HR solutions. He has been highly involved in training and consultancy and worked with numerous companies in training and setting up competency-based organisational and business driven performance management systems and total company training plans. He has also developed, customised and conducted training programmes for many companies. Areas of training included Interpersonal Communication Skills, Teambuilding, Problem-Solving, Performance Appraisal Skills and Project Management Skills

He is a certified WIN and People Developer Trainer. He is also a certified National Skills Recognition System (NSRS) consultant.

He has lectured in the following areas :
Bachelor of Commerce (Curtin University) - Module on Organisational Behaviour (SHRI)
Bachelor of Commerce (Curtin University) - Module on Performance Management (SHRI)
Masters of Finance(Curtin University) - Module on Organisational Behaviour (SHRI)
Masters of Human Resource Management (Curtin University) - Module on Learning & Development (SHRI)
Bachelor of Human Resource Management (ENU, Scotland) - Module on Human Resource Development

Jeremy has the Advanced Certificate in Training and Assessment (ACTA) and has designed, developed, trained & assessed two modules in the WSQ - Leadership and People Management Framework for his company in the areas of Develop Self and Encouraging People.

Jeremy is also currently a volunteer with Enterprise Singapore as a Business Excellence Assessor