| Event Profile | |
| Class/ Online | Classroom |
| Date | March 14 - 15, 2019 |
| Time | 9:00am to 5:00pm |
| Venue | Mandarin Orchard Singapore 333 Orchard Road Singapore 238867 |
| Fee | 7% GST will apply SGD 880.003 & above: SGD850.00 each For Member SGD 836 3 & above: SGD807.5 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Trainer | |
| Activity | |
The focus of this workshop is to provide participants with a quick but effective approach to problem-solving. The workshop will provide participants with a tool and a process for effective problem-solving.
Objective
At the end of the course you will be able to:
- Identify a structured problem-solving process
- Use a tool for problem-analysis
- Apply creativity for effective problem-solving
Outline
1. The Structured Problem-Solving Process
- Structured approach to problem-solving - an overview
2. Problem Analysis Process - Systematic Analysis Of Problems
- Barriers to effective problem solving
- Problem identification - developing a clear problem identity
- Analysis of the problem - understanding the problem and its causes
3. Problem-Solving Process
- Using creative techniques for problem-solving and innovation - generating innovative ideas and solutions
- Selecting the best option(s) - a practical approach choosing the best solution
4. Developing An Implementation Plan
- A structured approach to implementation - a holistic approach
- Analysing and minimising adverse impact of solution
- Structured approach to problem-solving - an overview
2. Problem Analysis Process - Systematic Analysis Of Problems
- Barriers to effective problem solving
- Problem identification - developing a clear problem identity
- Analysis of the problem - understanding the problem and its causes
3. Problem-Solving Process
- Using creative techniques for problem-solving and innovation - generating innovative ideas and solutions
- Selecting the best option(s) - a practical approach choosing the best solution
4. Developing An Implementation Plan
- A structured approach to implementation - a holistic approach
- Analysing and minimising adverse impact of solution
Who should attend
All who seek to improve their problem-solving skills to solve daily problems at the workplace and in their lives.
Methodology
The workshop will be highly participative. Participants will be required to work on case studies and exercises in applying the concepts learned.
Jeremy Kang's Profile
Jeremy graduated with a BBA (Hons) from the NUS in 1983 and holds a Diploma in Training Management, ITD (UK) and an MBA from Macquarie University, Australia.
As a trainer and consultant, Jeremy has more than 30 years of industry experience in helping companies shape and develop high-performance behaviour.
Jeremy’s experience includes the establishment of training centres, development of competency-based, business driven HR solutions. He has been highly involved in training and consultancy and worked with numerous companies in training and setting up competency-based organisational and business driven performance management systems and total company training plans. He has also developed, customised and conducted training programmes for many companies. Areas of training included Interpersonal Communication Skills, Teambuilding, Problem-Solving, Performance Appraisal Skills and Project Management Skills
He is a certified WIN and People Developer Trainer. He is also a certified National Skills Recognition System (NSRS) consultant.
He has lectured in the following areas :
Bachelor of Commerce (Curtin University) - Module on Organisational Behaviour (SHRI)
Bachelor of Commerce (Curtin University) - Module on Performance Management (SHRI)
Masters of Finance(Curtin University) - Module on Organisational Behaviour (SHRI)
Masters of Human Resource Management (Curtin University) - Module on Learning & Development (SHRI)
Bachelor of Human Resource Management (ENU, Scotland) - Module on Human Resource Development
Jeremy has the Advanced Certificate in Training and Assessment (ACTA) and has designed, developed, trained & assessed two modules in the WSQ - Leadership and People Management Framework for his company in the areas of Develop Self and Encouraging People.
Jeremy is also currently a volunteer with Enterprise Singapore as a Business Excellence Assessor
As a trainer and consultant, Jeremy has more than 30 years of industry experience in helping companies shape and develop high-performance behaviour.
Jeremy’s experience includes the establishment of training centres, development of competency-based, business driven HR solutions. He has been highly involved in training and consultancy and worked with numerous companies in training and setting up competency-based organisational and business driven performance management systems and total company training plans. He has also developed, customised and conducted training programmes for many companies. Areas of training included Interpersonal Communication Skills, Teambuilding, Problem-Solving, Performance Appraisal Skills and Project Management Skills
He is a certified WIN and People Developer Trainer. He is also a certified National Skills Recognition System (NSRS) consultant.
He has lectured in the following areas :
Bachelor of Commerce (Curtin University) - Module on Organisational Behaviour (SHRI)
Bachelor of Commerce (Curtin University) - Module on Performance Management (SHRI)
Masters of Finance(Curtin University) - Module on Organisational Behaviour (SHRI)
Masters of Human Resource Management (Curtin University) - Module on Learning & Development (SHRI)
Bachelor of Human Resource Management (ENU, Scotland) - Module on Human Resource Development
Jeremy has the Advanced Certificate in Training and Assessment (ACTA) and has designed, developed, trained & assessed two modules in the WSQ - Leadership and People Management Framework for his company in the areas of Develop Self and Encouraging People.
Jeremy is also currently a volunteer with Enterprise Singapore as a Business Excellence Assessor
