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    Event Profile
    Class/
    Online
    Classroom
    Date March 18, 2019
    Time 9:00am to 5:00pm
    Venue Mandarin Orchard Singapore
    333 Orchard Road
    Singapore 238867
    Fee
    7% GST will apply
    SGD 490.00
    3 & above: SGD470.00 each
    For Member
    SGD 465.5
    3 & above: SGD446.5 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Trainer
    Activity
    Whether they realize it or not, most people have jobs which engage them - to some degree- in the selling process. In the business world, the most successful sales people are those who have mastered the basics of selling and are energetic self-starters. To move ahead in this competitive occupation, you must know how to project the right attitude and image, approach clients and determine their needs, tap into and use your powers of persuasion, close sales, and follow up effectively. Feeling confident in these skills means the difference between being a mediocre sales person and a great salesperson. This course gives you the confidence by teaching you how to win the game of selling.
    Objective
    What you will learn in this programme:
    • Use selling techniques without relying on hard-sell tactics.
    • Understand customer needs
    • Ways to build rapport and overcome objections
    • Psychological Strategies for Influence
    Outline
    • Understanding the sales cycle
    • Human Behaviour - Applied Psychology
    • Diagnosing your prospects- Customer Profiling
    • Understanding language patterns
    • Resistant or Reluctant
    • Triggers to customer needs
    • Behavioural patterns of customers
    • The Communicative Strategy
    • Initiating a sales conversation
    • Minimizing Customer resistance
    • Best practices to deal with objections
    • Setting the Stage for Greater Influence
    • Addictions of Inner Winners
    • Personal sales planning
    Who should attend
    All Sales Professionals
    Methodology
    • Mini Lectures
    • Action Based Learning
    • Role-Play and Activity
    • Case Scenario Analysis
    Praga R.'s Profile
    Praga is a highly interactive and engaging international trainer, whose work is mainly based on research and applied knowledge from extensive experiences in bench-marking organizations best practices. As a dynamic training & development leader with more than 2 decades of experience, his training uniqueness comes from his Accelerated Training Approach which is built on Learning Design Re-patterning Model™ known by many to be empowering, refreshing and filled with success formulas.

    Praga is the co-founder of Accelerated Training Approach™ built on Learning Design Re-Patterning Model and a Fellow Member with the Institute of Therapies Management (London). As a Certified Behavior Management Specialist and a fellow member he is the only Singaporean to be certified as a Master Trainer with the Institute Therapist Management of London researching on Human Behaviour. He is also a Certified Agile-Scrum Master, Product Owner, Leader (SCRUM Alliance). Praga is a Certified NLP Master Practitioner, Certified Life Coach (ABNLP) and Certified EQ Practitioner(CTAA).

    At a glance:

    Certified SCRUM Master®
    Certified SCRUM Product Owner®
    Certified Agile Leadership - Essentials®
    Certified Agile Leadership - Teams®
    Certified Master Trainer in Psychotherapy™
    Certified EQ Practitioner™
    Certified NLP Master Practitioner ™
    Certified Master Life Coach ™
    Certified Behavior Management Specialist™
    Certified Trainer in Applied Counselling ™
    Certified Stress Management Trainer™
    Certified Psychometric Trainer™
    Certified ACTA Trainer & Assessor


    In the early years, after serving the Republic of Singapore Navy for 7 years, Praga worked as an IT program consultant by delivering program seminars to industrial leaders where he was also recognized and awarded the best sales performer for continuously achieving and exceeding organizational targets. He also became competent in the field of Information Technology by successfully completing and becoming a Microsoft Certified System Engineer(MSCE), Microsoft Certified System Administrator(MSCA) and Cisco Certified Network Associate (CCNA).

    His dynamic and refreshing approach is supported by his vast experiences in the corporate paradigm where he had successfully held the helms for senior positions such as Business Development Manager (APAC), Senior Training Consultant, Assistant Director in various organizations. Praga has also been interviewed by national T.V (MediaCorp) for good instructional practice & his articles are often found in Asia Pacific Publications.

    Praga's forte lies in Organizational Psychology and Human Behaviour coupled with his diverse knowledge & experience in Information Technology, Business and Psychology. As a dynamic speaker, trainer and consultant Praga was also a Master

    Trainer engaged by the Centre for Behavioural Science and an Adjunct Lecturer with Aventis School of Management delivering and modulating post-graduate programs such as Blueprint for T&D. Holding a Masters in Organizational Psychology, Degree in Business Administration and several Diplomas in Psychology and Psychotherapy. Praga continuously researches on content development while delivering numerous topics in skills of NLP, Agile, Human Behavior, Communication, Sales, Mindset, Thinking, Service, and Motivation.

    His expertise and experiences have gained much recognition. His engagements are uniquely lively, humorous and filled with practical solutions beyond text book theories. Apart training in Singapore for Corporate and Government bodies, Praga travels globally delivering his knowledge to clients.
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