The workshop focuses on "managing" as a process that is on-going; one that focuses on helping people develop their day-to-day performance.
It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop the skills and confidence of the person being appraised.

Objective

Upon completion of the programme, participants will be able to:

• State the core principles and benefits of effective performance appraisal
• Set and write SMART performance objectives
• Review the appraisee’s performance and clearly summarise the agreed level of performance
• Give constructive and motivational feedback
• Hold structured conversational performance appraisal meetings

Outline

Principles of Effective Appraisals

• Performance management, the tools and their benefits
• Principles of effective performance appraisal discussions
• Using the performance appraisal process
• Reviewing performance appraisal documentation

Setting SMART Objectives

• Objective setting process
• Communicating performance objectives
• Writing SMART performance objectives

The Appraisal Meeting

• Planning, Preparing and Structuring the appraisal meeting
• Setting the Stage for the performance appraisal meeting
• Identifying the key skills needed
• Handling defensive behaviour during performance discussion
• Defining specific areas for development with clear performance objectives
• Giving ongoing constructive feedback to improve performance and encourage motivation between appraisal meetings

Appraisal Skills

• Questioning, listening and giving specific feedback
• Performance appraisal documentation techniques

Who should attend

This programme is suitable for line team leaders and managers who have a responsibility for managing the performance and conduct of others at work.

Methodology

Testimonial

Clear learning and objectives with roll play, is helpful to apply learning points in our job. Content is well organized and relevant. Mr Cidi is very knowledgeable and interactive and approachable.
Fei Yue Family Services Centre

I begin to appreciate and understand the importance of handling appraisal. A clear picture of how I can perform professionally. The trainer is very rich in appraisal knowledge and skills. I truly benefited of all the tools that trainer provided. I am very glad to attend this course. I will recommend it to management staffs.
Yong-en Care Centre

The course is informative and concise. The workshop is comprehensive Broadly and covers many areas. The trainer is experience and knowledgeable.
Uhlmann Singapore LLP

Cidi Wee's Profile

Cidi’s 30 years of professional training and consulting practice, has provided valuable lessons of his Leadership and HR Management experience to each of his speaking, consulting and training assignments. His training is performance and result-driven, targeted at enhancing individual competency and organisational effectiveness.

Cidi has designed and delivered a wide range of programmes for both corporate and public organisations, covering subjects including leadership & management development, performance management, team development, recruitment & selection, trainer development and performance coaching. Besides, he has designed and developed Leadership and HR programmes for WSQ accreditation. He also has experience in coaching, both on a training basis and working with individuals on their development.

Cidi’s engagement has brought him to train in ASEAN, France, Japan, Hong Kong, China, Ghana, Botswana, Mauritius, Timor-Leste and the Maldives. He has also facilitated in local workshops which have been attended by both Singaporeans and foreign participants coming from Europe, Middle East, ASEAN, India, Bangladesh, Sri Lanka, Uzbekistan and Africa. His delivery approaches are pragmatic, results-driven, light-hearted, engaging, liberally sprinkled with humour and always relevant to his clients’ needs.

Cidi holds a Master of Science in Training from the University of Leicester and is trained in the area of People Development in the UK. He is a Chartered Member of the Chartered Institute of Personnel & Development (UK) and is also a Fellow of the Institute of Leadership and Management (UK).

Cidi is a Lumina Spark Qualified Practitioner, Certified People Developer Assessor (Internal) and WDA-ACTA Certified Trainer and Assessor.

In recognition of his voluntary service with SIF, Cidi was presented the Certificate of Appreciation for his contribution to positive and sustainable development of Asian communities by His Excellency, President Tony Tan of the Republic of Singapore. He was also awarded the Certificate of Appreciation for his dedication and contribution in developing the capabilities of Public Officers by the Singapore Civil Service College.