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    Event Profile
    Class/
    Online
    Classroom
    Date November 09, 2018
    Time 9:00am to 5:30pm
    Venue Holiday Inn Singapore
    Orchard City Centre
    11 Cavenagh Road
    Singapore 229616
    Fee SGD 335.00
    3 & above: SGD315.00 each
    For Member
    SGD 318.25
    3 & above: SGD299.25 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Other Date(s)1) Apr 03, 2024
    2) Nov 07, 2024
    Trainer
    Activity
    You may reach us via
    T: 6204 6214
    E: info@ccisg.com
    Alternatively, you may send below details to register
    Contact Person
    Company (optional), Name, Job Title, Mailing Address, Tel, Email

    Participant(s)
    Name, Job Title, Email
    Able to build quick rapport and engaging the client in a comfortable environment is vital importance to closing a sales cycle.

    The way we approach our customers would greatly impact our customers perspective of us and having a deal with us. Not only the customer needs to feel comfortable, but we too need to be confident and comfortable through the whole sales process.
    Objective
    After completing this course, your selling strategies will be greatly enhanced, and you shall be able to:
    • Build quick rapport with the customer.
    • Create a conducive environment to talk business.
    • Undercover the underlying needs and reasons of the customers.
    • Provide a value-add solution where the customer appreciates and provide you more referrals.
    • Reduce Objections and Rejections during closing.
    • Shorten sales cycle.
    • Feels good throughout the Sales Process.
    Outline
    • Introduction
    • Understand Sales Psychology. (Traditional Vs. Smart Selling)
    • Grasp the key common point between you and the customer to build rapport.
    • Building a comfortable and non-threatening environment to continue the "Talk".
    • Special techniques to understand, find, and provide solution that meets the customer requirements
    • Tools to prevent customer remorse and measure their interests.
    • Constantly having referrals to maintain your Sales pipe line
    Who should attend
    Sales and Marketing Director, Managers, and executives who wants to have a proven Sales system to help them teams perform better. Individual who wants to increase their Sales strategies to increase revenues and returns.
    Methodology
    • Make the programme interesting by exposing participants to innovative and effective ways of learning the necessary skill sets in carrying out their tasks.
    • Make the programme practical by focusing more on active discussions rather than passive reading assignments
    • Make the programme relevant to what the participants where actual life experiences will be shared as what they are currently facing in work areas.
    • Clearly and directly tell the participants what is expected of them for each activity, and the reason for each activity.
    Speaker Profile
    David has more than 25 years of Managing, Developing and Training Human Capital both local and regional countries which includes, Japan, Myanmar, Bhutan, Hong Kong, Malaysia, Indonesia, Thailand, Vietnam and various provinces of China.

    His vast training experiences and travels make him a close Business Consultant with numerous corporations, collaborating them in their Organization Development in areas related to Leadership Competency Model, Executive Coaching, Leadership and Managerial Skills Training.

    In the areas of Sales Management and Marketing, David has been the Master Trainer and Consultant for;
    1. Harley Davidson Motor Company, AP
    2. Oracle, Demand Generation Group, AP
    3. Sem-Corp Singapore
    4. International Copper Association, AP
    5. Novus International, Greater China Cluster
    6. Sumitomo Chemicals
    7. Subaru, Japan
    8. Electra, AP
    9. Zhengzhi Enterprise China Shandong Linyi


    His passion in Human Behavioral Science has seen him further studied in the fields of Education-Adult Learning and Psychology-Behaviors.
    He is also certified in numerous profiling tools namely;
    Whole Brain Thinking HBDI level 1, 2 and 3.
    TetraMap in Leadership profiling.
    The US FBI "Art of Profiling" and others.
    Global US Sandler Sales Master Trainer.
    Handwriting Analysis
    DISC
    MBTI
    NLP Practitioner

    David also has vast experience in military communication setting after serving 18 years in the Republic of Singapore Air Force, early retiring as a Principle Instructor. He was also the People Developer Officer in Air Force School, instrumental in assisting the school in achieving People Developer System awards within 9 months.
    He also received the Singapore President Efficiency Medal.
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