| Event Profile | |
| Class/ Online | Classroom |
| Date | February 28, 2019 |
| Time | 9:00am to 5:00pm |
| Venue | Mandarin Orchard Singapore 333 Orchard Road Singapore 238867 |
| Fee | 7% GST will apply SGD 490.003 & above: SGD470.00 each For Member SGD 465.5 3 & above: SGD446.5 each |
| Note | Two tea breaks and set lunch or buffet will be served. Limited complimentary car parking coupons are available upon request. Participants should bring a laptop with Microsoft Excel 2010-2016 installed |
| Trainer | |
| Activity | |
Statistical Process Control (SPC) is a powerful and essential quality improvement tool to achieve "zero defect" goal. As the adage says "Prevention is better than cure", SPC helps monitor & control the process and ensure products or services are delivered as per customer expectation. SPC, also acts as a continuous improvement tool and help measure and analyse process variation & provide advanced warning, so that, appropriate actions can be taken to bring the process back in control, thus improve the process & product quality. The one-day interactive introductory workshop provides the participants necessary skillset in understanding of SPC, setting up, maintaining & monitoring of SPC, identifying, analysing & controlling Out of Control situation. Using the proprietary simulation hands on tools, facilitator will ensure the SPC course is taught in simple & practical way so that participants don’t need any statistical background to learn & apply SPC in real life situations
Objective
- Microsoft Excel based learning (no need special statistical software)
- Where necessary, a Minitab Statistical Software demonstration will be done
- Setting up, analysing, interpreting SPC charts to ensure product or service quality
- Understanding different types of SPC charts & when to use them
- Monitoring, maintaining & improving any given process
- Rules & practices used in SPC management
- Case Studies & Industry best practices for successful SPC implementation
Outline
- Introduction to SPC, terminology, benefits
- Understanding poor cost of quality & financial impact
- Data types, data collection techniques for setting up SPC
- Concept of variation, customer expectation & specification
- Elements of Control Charts, Various types of control charts while constructing SPC
- Setting up & interpretation of statistical control charts
- Setting up of control limits, identifying out of control situations using SPC rules
- Analysing & correcting out of control situation
- Concept of Process stability & capability
- Various techniques of improving the process using SPC charts
- Myths & Truth about Statistical Process Control
Who should attend
- Engineers, Technicians, managers, supervisors or process owners in a manufacturing or service industry set up who need to set up, analyse, control and improve the process
- Trainers, teachers, lecturers who require to train employees or students on practical application of SPC
- Anyone who is interested in learning & applying statistical process control in appropriate situation
- Anyone who want to learn to set up & understand SPC using Excel or Minitab statistical software
Testimonial
Excellent trainer! The pace of the workshop is comfortable. Able to clarify doubts. Trainer is very friendly, approachable & knowledgeable. Plenty of examples were raised.
Ngee Ann Polytechnic
Ngee Ann Polytechnic
Speaker Profile
Mr Ramesh Rao comes with real hands on experience of successfully implementing SPC in multiple industries & coaching & training SPC to his employees & public in simpler way. Facilitator also taught lean six sigma for both public & in-house classes that included various statistical quality tools such as SPC, Process capability, GR&R (MSA), FEMA etc. The facilitator holds a Bachelor’s Degree in Engineering, Finance, an MBA in Finance & Supply Chain. He is a certified Six Sigma Master Black Belt, certified Lean Leader, Certified SCOR Professional, experienced Design Thinking Facilitator. He comes with26 years of vast experience in Product Design, Process Development, Automation, Customer Service, Manufacturing Operations, Quality Management System, Business Excellence & Operations Finance. Currently he runs a Business & management consultancy focusing on Turning around the underperforming companies across Asia.
