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    Event Profile
    Class/
    Online
    Classroom
    Date March 13, 2019
    Time 9:00am to 5:00pm
    Venue Mandarin Orchard Singapore
    333 Orchard Road
    Singapore 238867
    Fee
    7% GST will apply
    SGD 520.00
    3 & above: SGD490.00 each
    For Member
    SGD 494
    3 & above: SGD465.5 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Trainer
    Activity
    For the first time the secrets of the interrogation will be revealed. It is far from what we see on television or in the movies. They often portray an interrogation as simple as presenting the evidence and the suspect breaking down and confess in a matter of minutes. This is pure fiction. If the investigator has compelling evidence there is no need for an interrogation. It is precisely why an interrogation is conducted, to get the evidence from the suspect and this workshop will show you how to do it. Real cases will be use to demonstrate the effectiveness of the techniques taught including audio files of actual successful interrogation conducted. A practical session will be conducted at the end of the program to allow the application of the knowledge and techniques taught.

    Each participant will also receive a copy of book INVESTIGATIVE INTERVIEW TECHNIQUES 2 - THE TRUTH ABOUT TELLING LIES
    Objective
    This course conducted by an experience practitioner trainer will provide participants with the application skills to conduct effective interrogation to get the truth.

    At the end of the course the participants will be able to:
    1. Understand the legal and evidential issues relating to confessions
    2. Apply the analysis method to identify potential evidence in any case.
    3. Understand the psychological factors in an interrogation
    4. Apply the 5 step interrogation technique to get the truth
    5. Appreciate the science and art of an interrogation
    Outline
    UNDERSTANDING EVIDENCE
    a. Admissibility of accused statements
    b. Evidential rules & requirements
    c. 3P case analysis method© to identify potential evidence
    d. Video recording evidence and interview
    e. Practical application on actual past cases

    To prove your case it is necessary to understand the rules relating to the admissibility of evidence. Many investigations focus only on the identification and collection of existing evidence that are apparent. However potential evidence especially in cases with little initial evidence requires skilful analysis and follow-up investigations to uncover more evidence that may in isolation be insignificant but collectively conclusive proof. These potential evidence even if undiscovered are extremely effective when use during an interrogation.

    INTERROGATION SCIENCE
    a. The 3C confidence equation© - pre-interrogation advantage
    b. Psychological factors in conducting an effective interrogation
    c. 5 step perception creator© in getting a confession
    d. Multiple scenario practical application

    This is unequivocally the highlight of the course. Though it is the most sophisticated skill to learn, I have customized the training to allow practitioners to acquire the fundamental skills and with practice, they can achieve reasonable proficiency in its application. I have adapted over 30 years of criminal and corporate interrogation experience that allows the techniques to be applied systematically for more effective application of skills to specific case circumstances. Essentially it is the art of persuasion using psychological methods to convince the suspect that we have the evidence and confession is his best option.
    Who should attend
    • Professionals such as Auditors, Financial Controllers, Accountants, Lawyers, prosecutors, Law Enforcement Officers, Investigators, Educators.
    • Senior Management, Team Leaders, Line Managers, Anyone with a supervisory function.
    • Officers/ Managers in Recruitment, Human Resource, Procurement.
    • Officers/ Managers managing Feedback/ Complaints.
    • Officers/ Managers managing contractors/ vendors
    • Insurers, Charities, Businesses and anyone who wants to get the truth and establish evidence to support it.
    Testimonial
    Good day once again Jeffery, Great course! The best thing about your courses is that out of the gloominess in the office, it reminds me of standards that have to be set to keep things in a virtuous cycle. Please keep doing what you're doing, I'm sure there's more people who have attended are listening and trying to apply.
    From Officer in a Government Ministry

    The highlight and finale of the course was fantastic. As promised you not only delivered but exceeded my expectation. The interrogation practical simulating a true corporate case was superb. The whole class was captivated and those who took part felt the simulation was very realistic. This allowed them to apply the techniques learned in the context close to a real life situation. The rest of the participants also felt they had learned much more because of the realism generated by the interrogation practical.
    From Director (Internal Audit) of a Fortune 500 Global Company

    Jeffery is very knowledgeable & shared many real-life cases to illustrate the points. Very enjoyable course!
    Workforce Singapore Agency
    Jeffery Ang's Profile
    MASTER TRAINER JEFFERY ANG 59 YEARS

    He has extensive experience in training, conducting interviews and investigations. He was with the Singapore Police, Commercial Affairs Department and CID for 27 years investigating many fraud cases and dealing with major syndicates. He received a letter of appreciation from the recording industry (IFPI) in 1997 for leading a successful operation against a major fraud syndicate. Because of his vast experience he was selected to be the Training Officer for CID in April 1998. There he developed the Interview Techniques Course and became the pioneer instructor in the Course conducted by CID for all Police Investigators. He also played a major role in the setting up of the new School of Criminal Investigation for CID in 2001 and the development of the various Investigation courses until his retirement in Sep 2002. During that time he was presented with two Commendations and two Director CID Awards.

    He has conducted many In-house Interview and Investigation courses for public and private organizations like the Commercial Affairs Department, Singapore and Malaysian Customs, Prisons, Ministry of Education, School clusters, Council for Private Education, BCA, IRAS, HSA, NEA, MINDEF, MTI, MOE, SGX, M1, CISCO, Prudential, Great Eastern Life, AIA and NTUC Income insurers, Institute of Singapore Chartered Accountants, Comfort Delgro, OCBC Bank, Mandarin and Orchard Hotel groups, Hilton Hotel group in Malaysia, Police Integrity Commission in Maldives, Fraud Investigation course for Ministry of Finance Afghanistan in Dubai, Fortune 500 Company Flextronics regional auditors in China where he received a Testimonial for providing an excellent program and many more.

    He was the Head of Loss Prevention for Sentosa Island for 5 years overseeing the prosecution, enforcement, security and investigation functions with about 100 staff under him. In recognition for his outstanding performance, he received a Commendation from the Singapore Police Force for the year 2006.

    He currently conducts training and consutancy globally. He is a practitioner trainer and licensed private investigator providing integrity interview for job applicants, staff interrogation and investigation services using the same techniques provided in his training. After he completed his first book on conducting Investigative interviews for distribution only in his course with overwhelming response, he decided to write his second book on conducting a non-confrontational interrogation. He wrote his third and final book Investigation 101 on conducting fraud and misconduct investigation because of overwhelming requests for such training and the increasing dishonest society we live in.
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