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    Event Profile
    Class/
    Online
    Classroom
    Date September 25, 2018
    Time 9:00am to 5:00pm
    Venue Mandarin Orchard Singapore
    333 Orchard Road
    Singapore 238867
    Fee
    7% GST will apply
    SGD 500.00
    3 & above: SGD480.00 each
    For Member
    SGD 475
    3 & above: SGD456 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Trainer
    Activity
    All of us want people to like us but we sometimes face challenges in not knowing how to make ourselves likeable. It is a mistaken belief that being likeable comes from natural, unteachable traits that belong only to a lucky few (the good looking, the fiercely social, and the incredibly talented).

    In reality, being likeable is within our control. We can learn how to make every communication an opportunity for a powerful connection and to be a likeable person with the people that we meet - it’s within our reach.

    Increasing our Likeability Quotient is one of the most essential skill we should develop because it helps us in developing relationships with our friends, colleagues, bosses, business associates and even with our customers.

    People prefer to work with or even do business with people that they know, like and trust. Therefore, it is important for a person in any profession to make themselves more likeable so that they can connect with others to form long-term relationships.

    This course will impart the necessary skills and techniques to any person interested to be more likeable so that doors will be opened, and more opportunities will be created to increase their chances of being successful in life and in their profession.
    Objective
    At the end of the course, learners will be able to:
    1. Apply the teachable skills to be a likeable person.
    2. Be authentic with the people they meet.
    3. Connect with people on common ground.
    4. Have the right attitude and disposition to be a likeable person.
    5. Leave a strong and powerful first impression when meeting with people.
    6. Use humour to be a more likeable person.
    7. Be the first to create a top-of-mind impression.
    8. Use the power of touch to effectively build relationships with people.
    Outline
    Myth versus the Truth
    • Identify the myths that prevents us from being a likeable person.
    • Recognize the teachable traits to being likeable.

    The Importance of being Likeable
    • Identify the benefits of being a likeable person.
    • Discover why being likeable can create more opportunities and open doors for our success.

    From Self-Limiting Belief to Self-Confidence
    • Identify our self-limiting beliefs.
    • Apply strategies to change from self-limiting belief to self-confidence.

    Leave a Strong and Powerful First Impression
    • Understand that connecting goes beyond words.
    • Apply the Mehrabian 7-38-55 rule to create lasting and powerful first impression.

    Be the First to create a Top-of-Mind Impression
    • Recognize the impact of being first.
    • Apply the being first principle to create a top-of-mind impression.

    Connecting on Common Ground
    • Identify the barriers to finding common ground.
    • Apply the choices to connect on common ground.

    Make them laugh to create an experience everyone enjoys
    • Recognize the impact of laughter on people.
    • Incorporating humour in your conversations with people.

    Start Interesting Conversations
    • Identify the different types of questions.
    • Using open ended questions to start interesting conversations.

    Listening to Build Rapport and Gain Trust
    • Identify the barriers to active listening.
    • Recognize the various types of listening.
    • Apply the steps to improve active listening.

    Use the Power of Touch
    • Recognize the impact of the power of touch.
    • Apply the art of the power of touch.
    Who should attend
    • A must for anyone including professionals who wish to learn how to make every communication an opportunity for a powerful connection to be a likeable person with the people they meet.
    • Professionals who wish to improve their ability to connect with people they meet at networking events.
    • Sales professionals who wish to improve their sales performance by being more likeable so that more opportunities will be created to increase their chances of success.
    Methodology
    A highly interactive adult-focused program with plenty of real-life scenario discussions, sharing, role-plays, games, quizzes and questions/constructive feedback sessions
    Andrew Soong's Profile
    Andrew is a very dynamic, vibrant, entertaining and engaging speaker. His signature speaking and training style of ‘Edutainment’ effectively connects with and imparts essential learning skills to the participants in his keynote speeches and training workshops.

    Andrew has more than 15 years of training & facilitation experience and more than 30 years of business-to-business sales and senior leadership experience having managed teams of different nationalities. He brings with him a wealth of training & facilitation experience in the subjects of Value- Added Selling, Sales Negotiation, Business to Business Selling, Presentation and Speaking Skills, Leadership Skills, Communication Skills, Likeability Skills and many others.

    Andrew held various sales and senior leadership positions from a Managing Director to a Regional Sales Director with a US Fortune 500 Multinational company. Andrew has trained C-Suite Executives, Senior Sales Leaders, Entrepreneurs, Sales Managers, Sales Engineers and International Business Leaders from Multinational and local companies in Asia Pacific.

    Andrew lends his expertise across all industries. Many of the workshop successes include specialists who are in the Aviation, Distribution, Oil & Gas, Manufacturing, IT, Dental, Telecommunication, Banking, Finance, Medical, Life Science, Security, Printing, Electronics, Public Utilities, Retail, Building & Construction, Heavy Equipment, Food & Beverage, Education, Non-profit Organization.

    CREDENTIALS
    • Certified John Maxwell Team Trainer, Speaker & Coach
    • Independent Executive Director – John Maxwell Team
    • Certified NLP Practitioner
    • Certified ACTA Singapore Trainer & Facilitator
    • Certified Behavioral Analysis Trainer & Facilitator
    • Certified Mastery Coach
    • Licensed Empowerment Mentoring Trainer, Speaker & Coach
    • Certified Master Black Belt Trainer in Value Added Selling
    (Danaher Business Systems)
    • International Speaker
    • Professional Member of Association of Professional Speakers
    Singapore
    • Co-Author of the book, 14 Essentials – Vital Leadership
    Lessons for Aspiring Leaders
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