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    Event Profile
    Class/
    Online
    Classroom
    Date February 27, 2019
    Time 9:00am to 5:00pm
    Venue Mandarin Orchard Singapore
    333 Orchard Road
    Singapore 238867
    Fee
    7% GST will apply
    SGD 480.00
    3 & above: SGD460.00 each
    For Member
    SGD 456
    3 & above: SGD437 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Trainer
    Activity
    There was a time when we were conditioned to believe that we can only be empowered by someone who ranks 'above' us. Today, the emerging awareness of personal empowerment strongly indicates that effective self-management can be our trump card - and is our prerogative.

    This workshop aims to help participants who want greater clarity of your own strengths as well as potential blind spots. You will also see how this awareness can become immediately applicable when relating to others around you - so that you can better adapt and manage relationships to become winning envoys, both at work and in everyday life.

    Through this interactive and experiential programme, you will pick up simple but effective tools to hone the acuity of three essential faculties of an empowered individual - in what and how you Think, Do and Say.

    Succinct, structured and interactive, the impact of this workshop is best felt as a catalyst in rejuvenating and empowering you to derive a more positive mindset from insightful confidence. This translates into a fundamental life skill to enhance your effectiveness in a team and your efficacy to succeed at work and in life.
    Objective
    Upon successful completion of the workshop, participants should be able to gain a clearer perspective of:
    • their own strengths and blind spots
    • ways to better manage interaction and daily communication by leveraging on the insights gained
    • practical skills to handle challenges and interact more effectively - both at the workplace and in everyday life
    • importance and strategies for projecting a positive self-image to build rapport and encourage cooperation
    Outline
    1. THINK
    • Personal Profile Review - the person within
    • Treasure Similarities, Celebrate Differences
    • Power of a Positive Mindset


    2. DO
    • 3As - science of managing challenges
    • Cues & Clues - art of body language
    • Hear & Listen - fundamentals of active listening


    3. SAY
    • Voice & Choice - science of saying it right
    • Collect & Direct - art of conversations and questions
    • Bridge & Build - fundamentals of packaging the message
    Who should attend
    Executives and Managers who wish to improve their effectiveness at work and in their daily lives.
    Methodology
    • Dynamic Facilitation Sessions
    • Interactive and Experiential Activities
    • Role Play, Demonstration and Practices
    • Video Screening and Discussion
    • Feedback and Reflection
    Klaire Chan's Profile
    Klaire Chan is an Associate Principal Trainer with the region’s leading training and organisational development consultancies. Her strength in being able to reach out and effectively engage people from all walks of life both locally and internationally has made her a distinctive facilitator and trainer.

    As a seasoned company spokesperson for a service company and a veteran communications specialist who had led teams in both the private and public sectors, Klaire’s passion is in coaching key officers in their spoken and written communications needs. Her workshops for the civil service and multinational corporate clients are all very well received for its energy, engagement and definitive impact.

    Klaire is a qualified executive coach, a certified curriculum developer (Diploma in Adult and Continuing Education - DACE) and deeply experienced facilitator (Advanced Certificate in Training and Assessment -ACTA) with the Institute of Adult Learning. She is also a recognised Public Relations Practitioner, trained in heading Crisis Communications Teams for national emergencies. Backed with three decades of challenging Corporate Communications experience and extensive corporate training expertise, Klaire brilliantly puts her rich knowledge, intriguing field experience and honed communication skills to work when she contextualises workplace learning.

    Being the passionate and dedicated adult educator that Klaire is, her hallmark is in the psychologically safe and welcoming space that she creates for effective adult learning. She has since inspired a wide spectrum of participants from different organisations and touched lives through her uplifting workshops that made each learning experience meaningful and positive.
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