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    Event Profile
    Class/
    Online
    Classroom
    Date June 05, 2018
    Time 9:00am to 5:00pm
    Venue Mandarin Orchard Singapore
    333 Orchard Road
    Singapore 238867
    Fee
    7% GST will apply
    SGD 490.00
    For Member
    SGD 465.5
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Trainer
    Activity
    Are you spending most of your time fire-fighting at work? Rushing from one problem to another?

    If you are, you need to learn how to manage office chaos and disruption. Your ability to deal with office chaos has an impact on your career. Unless you know how to manage office chaos, it will derail your career, disrupt your life and even destroy your sanity.

    At the workshop, you will learn how to manage office chaos by planning your day and adjusting to shifting demands. You will learn how to deal with interruptions from your supervisor and peers, and how to be professional and assertive in solving problems.

    Discover strategies that you can use to alleviate and eliminate chaos at your workplace. With these strategies in place, you will have less stress and a more productive workplace.
    Objective
    By the end of the workshop, you will be able to:
    • Reduce and eliminate chaos at your workplace.
    • Identify and prioritise important workday activities.
    • Use the right tools to make tough decisions.
    • Remain focused and act decisively when managing chaos and when priorities change
    Outline
    What you will learn in this workshop:
    • Identify the various types of chaos at your workplace.
    • Use fishbone, mind maps and affinity diagrams to identify causes of the chaos.
    • Use SWOT analysis and Priority Matrix to identify work priorities, important and urgent activities.
    • Draw up an action plan that will allocate time for priority items, chaos and interruptions.
    • Manage chaos that are created by your boss or your peers.
    • Respond assertively when managing conflicts, interruptions and shifting work priorities.
    Who should attend
    Managers, executives, supervisors and personal assistants facing increasing workloads, multiple projects, tight deadlines and shifting priorities.
    Testimonial
    "This workshop showed me where my work can be streamlined and made more efficient."
    Secretary, Multi-national Company

    "Very practical. Many people will benefit from the time-saving tips covered."
    Manager, JTC

    "I particularly like the part on what is ‘Important’ and what is ‘Urgent’ and how this impacts my job and career."
    Manager, Statutory Board
    Speaker Profile
    Wong Peng Wai is a management consultant and corporate trainer.

    An affable and engaging trainer, Peng Wai has conducted many workshops on communication skills, creative thinking and innovation for companies and statutory boards.

    As a management consultant, Peng Wai has done more than thirty projects on change management, information technology, banking systems and human resource planning.

    Peng Wai has a Master of Business Administration (UK) and a Bachelor of Engineering plus certifications in systems thinking and systematic innovation.

    Before starting his training company, Peng Wai was head of investment banking technology at Citibank N.A. and consulting manager at Union Bank of Switzerland.
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