The perplexity of the generation gap is felt by all generations at some point in their life. It seems every generation has an opinion about how other generations operate, from the music choices to how staff meetings should be run. Even though the difference in opinions are unlikely to be resolved anytime soon, is it possible for all to find a common ground & starting point to gain an understanding of generational dynamics in the workplace and home? Once an understanding is established then we can address how to communicate to them.

This is the 1st time we’ve all four generations actively working together at the same time in the workplace and living together in society. This 1 day workshop aims to give insight on how to communicate to multi-generations can work effectively together. While employees from different generations have a different way of working, the end goal is usually the same. So learn to understand, handle a younger or older counterpart, how to get your end results.

Objective

About the Course

Communicating to Multi -Generations T,B, X,Y & Z:

• Understanding of the specific differences between the four generations in today’s workforce and society.
• Learn why the standard approaches no longer work with all four generations in the workplace and what does.
• Discover how stereotyping and assumptions hinders communication and engagement.
• Understand and Resolve the "points of friction" where one generation’s style or perspective is likely to conflict with those of another generation.
• Understand the most common generational "points of friction" scenarios and their solutions.
• Learn how to engage, speak the love language required, to maximize their unique experience, exposure, talents, natural abilities and therefore contribution.
• Know how to conduct a "Whole-Person Engagement Communication".

 
By the end of the program, participants will be able to:

• Understand broadly the four generations and their characteristics
• Identify the drivers and value systems of each generation and how those drivers affect motivation and behavior
• Describe how each generation defines success and understand how the differences affect communication and relationships
• Determine your employees generational bias and assumptions
• Changes required when coaching, managing and retaining employees of different generations
• What communication to use for to each generation

 

Outline

Who should attend

This course is suitable and beneficial to any individual, managers, employee or employers who want to develop more effective communication and influencing strategies to different generation of employees

Methodology

This highly interactive, informative and practical role-play sessions will provide participants with a deeper understanding of what the differences are, how those differences impact their own perception and management / leadership style, how they manifest themselves in the participants’ own organization and effective ways to manage / lead the people in their organization to become more harmonious, productive and mutually respectful.

Testimonial

Topic was very appropriate as management faces challenges with young generation. Leslie was extremely wonderful in the way he engaged us. The video clips, music and such that were used in between discussions brought back nostalgic memories and the comedy clips were apt and meaningful.
Growing Up Gifted Pte Ltd

"This was probably the most useful 1 day event I have ever attended. I like your style of blending theory with real life examples. I had no questions to ask as you covered all aspects of the course thoroughly."
Askin Meera - DELL

"Leslie is the most inspiring and influential speakers/trainers I have come across so far. He was very knowledgeable and the workshop that he had conducted for us was very informative and of course very entertaining with his great sense of humour. The workshop was very appropriate for us as it targeted the issues/problems that some of us were facing. I very much enjoyed the short yet useful video clips throughout the workshop and the interaction we had with one another. Thank you very much!"
MEA Technologies Pte Ltd

"Leslie is a dynamic and enthusiastic trainer! It was an amazing experience to be trained under him! His enthusiasm and energy definitely broke the usual way of attending workshops. His delivery style captured my 100% attention from the moment I was seated at the edge of my seat till the end of the workshop. The contents were enriching and it would definitely help me in improving my communication with other generations."
Jasline Chua

"In 26 years of corporate life I have never had such training ever, it was pragmatic, extremely useful. Thank you for sharing your valuable inputs and for some real life experiences. This will assist me in understanding my colleagues better and will work cohesively to achieve a positive results. I certainly had fun and I have decided to sow positive thoughts towards making that difference."
Rui Sequeira

Your presentation was, in a word, sensational. Your words were carefully chosen and the video examples excellent - they were apt to the overall tone of the session - the right amount of humour with a very strong underlying message - brilliant! Well done again on a great presentation - thoroughly enjoyable with a message that was well and truly delivered!
Ian McDougal

Leslie Choudhury's Profile

Leslie Choudhury is a transformer of individuals and teams coaching people to influence, inspire and move those they come in contact with, into decisions and commitments. He is Asia’s leading communication trainer and has been voted as the number 6 communication guru in the world, by Gurus International.

Leslie has the President's/CEO's award for running the best Sales team in in the world for Sheraton Hotels and the"EIBTM - IT & ME Personality Award for Asia & Pacific". He also served as Vice-President of the National Association of Travel Agents, President of SITE Singapore, on the advisory committee to the "National Tourism Plan" for Singapore Tourism Board, Advisor for the tourism blue print for Zhuhai government, Advisory Board of Radisson Hotels Internationals, was consultant to Rosenbluth International, and Cendant, (World’s largest service company).

Leslie is certified in Directive Communication psychology and the only person in Asia certified with 'CITE' status as one of 48 individuals worldwide recognized for his expertise in Motivation. Leslie Choudhury has a BBA from the University of Hawaii, USA.

Leslie Choudhury is committed to the growth of individuals, companies, and even countries. He will maximize you and your team's encounter into a lifechanging experience that will transform your team into commanding personal and corporate effectiveness.